Lara Bea A PACAÑA
Scarborough,Canada
Summary
Administrative and operations professional with extensive experience in healthcare environments. Effectively coordinates schedules, manages confidential records, and prepares documentation while ensuring compliance and timely communication among stakeholders. Committed to client-centered service and maintaining the highest standards of confidentiality.
Overview
5
5
years of professional experience
Work History
Operations Manager/Coordinator
LIFELINE HEALTHCARE INC.
Toronto, Canada
07.2022 - Current
- Provide administrative and operational support to senior leadership, coordinating schedules, meetings, and documentation.
- Prepare reports, correspondence, and operational documents using Microsoft Office Suite applications.
- Manage confidential employee and credentialing records, ensuring compliance with regulations.
- Coordinate communication between healthcare professionals, management, and external partners.
- Track operational requests and ensure deadlines, documentation, and approvals are completed on time.
- Support payroll coordination, invoice review, and budget tracking.
- Maintain organized electronic filing systems and administrative records.
- Support payroll coordination, invoice review, budget tracking, and financial documentation.
- Collaborate with multidisciplinary teams to resolve issues and improve administrative processes.
- Handle sensitive information with discretion while maintaining confidentiality.
Staffing Coordinator
EZCARE REHAB & WELLNESS CENTER
Toronto, Canada
01.2022 - 08.2022
- Coordinated staffing schedules and placements for healthcare professionals.
- Responded to inquiries from healthcare workers, facilities, and internal departments.
- Scheduled interviews, onboarding appointments, and orientation activities.
- Maintained accurate electronic records, databases, and compliance documentation.
- Coordinated credential verification and onboarding requirements.
- Prepared reports, correspondence, contracts, and administrative documentation.
- Communicated with multiple stakeholders to ensure timely staffing solutions.
- Assisted with resolving scheduling conflicts and administrative concerns.
- Maintained confidential employee records while ensuring compliance.
Payroll Administrator
EZCARE REHAB & WELLNESS CENTER
Toronto, Canada
11.2021 - 01.2022
- Processed payroll using ADP, Excel, and QuickBooks while maintaining accurate payroll records.
- Prepared payroll reports, reconciliations, and invoices for internal review.
- Maintained confidential employee payroll data and documentation.
- Assisted with administrative tasks, including financial documentation and reporting.
Personal Support Worker
Chilcott Family
Toronto, Canada
- Delivered compassionate support while maintaining client dignity, confidentiality, and safety.
- Built strong communication skills while working with individuals with varying healthcare needs.
Front Desk Receptionist
Elite Residential Concierge Inc.
North York, Canada
- Served as the first point of contact for residents and visitors.
- Managed incoming calls, inquiries, visitor registration, and administrative tasks.
- Maintained accurate records and provided exceptional customer service.
Third Key Holder
YM Inc.
Toronto, Canada
- Delivered high-quality customer service in a fast-paced retail environment.
- Assisted with daily operations, cash handling, scheduling support, and staff coordination.
Education
Accounting And Payroll Administrator -
CDI College
06-2022
Medical Office Administrator -
CDI College
03-2021
Bachelor of Science - Nursing
Brokenshire College
Davao, Philippines01-2010
Skills
- Administrative Support
- Client Service & Front-Line Communication
- Appointment & Calendar Coordination
- Scheduling & Workforce Coordination
- Records & Information Management
- Confidential Documentation
- Database Management
- Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Report & Correspondence Preparation
- Electronic File Management
- Payroll & Invoice Administration
- Problem Solving
- Customer Service
- Team Collaboration
- Time Management
- Process Improvement
- Healthcare Administration
Clinical Training
- Medical Office Administrator (Internship), FMC-Scarborough General Hospital
- Nursing Student (Internship), Brokenshire Integrated Health Ministries Inc.
Timeline
Operations Manager/Coordinator
LIFELINE HEALTHCARE INC.
07.2022 - Current
Staffing Coordinator
EZCARE REHAB & WELLNESS CENTER
01.2022 - 08.2022
Payroll Administrator
EZCARE REHAB & WELLNESS CENTER
11.2021 - 01.2022
Third Key Holder
YM Inc.
Front Desk Receptionist
Elite Residential Concierge Inc.
Personal Support Worker
Chilcott Family
Accounting And Payroll Administrator -
CDI College
Medical Office Administrator -
CDI College
Bachelor of Science - Nursing
Brokenshire College