Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lara Zeini

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Airdrie

Summary

A driven professional with a unique blend of creative and operational expertise, honed through years of entrepreneurship. Experienced in managing projects from concept to execution, blending strategic thinking with hands-on creativity. Adept at thriving in fast-paced, collaborative environments and passionate about delivering impactful solutions. Ready to bring fresh perspectives and contribute to a dynamic team’s success and growth.

Overview

15
15
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Creative Director and Operations Manager

Lara Zeini | Photography
06.2018 - Current
  • Founded and managed all aspects of the business, including strategic planning, marketing campaigns, and financial management to ensure sustainable growth.
  • Conducted studio and on-location photography sessions, creating compelling visuals for individual and corporate clients.
  • Designed and executed marketing strategies to attract clients, leveraging social media, email campaigns, and storytelling techniques to build brand awareness and engagement.
  • Collaborated with clients to understand their goals, translating creative concepts into visually striking and meaningful results, demonstrating strong interpersonal and communication skills.

Customer Service Guest Executive

Booking.com
06.2018 - 08.2018
  • Led cross-functional tasks to enhance the consumer journey, resolving customer inquiries, ensuring a seamless experience
  • Enhanced customer loyalty by identifying and solving issues proactively.
  • Documented solutions using SaaS platforms, showcasing organizational and technical skills.

Teaching Assistant

Seneca College of Applied Arts and Technology
04.2017 - 04.2018
  • Supported students in technical and creative tasks, fostering their understanding of visual storytelling.
  • Organized resources and maintained operational efficiency in the photography studio.

Logistics Executive

Serra Verde Express
11.2012 - 12.2013
  • Oversaw operations for transportation and accommodation suppliers within the logistics department.
  • Provided exceptional customer service to large groups and high-profile international customers.
  • Negotiated B2B agreements, showcasing strong analytical and strategic planning abilities.

Assistant Manager

Motter Home Curitiba Hostel
05.2012 - 10.2012
  • Oversaw reservations operations, ensuring efficient and seamless processes.
  • Managed social media platforms, creating content and driving online engagement.
  • Implemented protocols and CRM solutions to enhance customer satisfaction and streamline operations.

Operations Coordinator

Special Parana
03.2010 - 05.2012
  • Coordinated the travel agency operations, including overseeing accommodation and transportation suppliers.
  • Supervised reservations, ensuring accuracy and efficiency in booking processes.
  • Handled B2B inquiries and sales, fostering positive relationships with business partners.
  • Assisted with marketing planning, contributing to promotional campaigns and enhancing brand visibility.
  • Provided financial support, including tracking expenses, processing invoices, and assisting with budget management.

Education

Bachelor of Arts - Photography

Seneca College
North York
01.2017 - 06.2018

BBA - Tourism And Hospitality

Universidade Federal Do Parana
Curitiba, Brazil
01.2008 - 12.2011

Skills

  • Content Strategy and Development

  • Creative Problem-Solving and Innovation

  • Proficiency in Microsoft Office and Adobe Creative Suite

  • Dependable, Organized, and Detail-Oriented

  • Empathetic Team Player, Committed to Collaboration

  • Data-Driven Decision Making

  • Strong Interpersonal and Communication Skills

  • Adaptable and Quick Learner in Fast-Paced Environments

Timeline

Creative Director and Operations Manager

Lara Zeini | Photography
06.2018 - Current

Customer Service Guest Executive

Booking.com
06.2018 - 08.2018

Teaching Assistant

Seneca College of Applied Arts and Technology
04.2017 - 04.2018

Bachelor of Arts - Photography

Seneca College
01.2017 - 06.2018

Logistics Executive

Serra Verde Express
11.2012 - 12.2013

Assistant Manager

Motter Home Curitiba Hostel
05.2012 - 10.2012

Operations Coordinator

Special Parana
03.2010 - 05.2012

BBA - Tourism And Hospitality

Universidade Federal Do Parana
01.2008 - 12.2011
Lara Zeini___