Updated pricing and signage to complete product displays and educate customers.
Inspected merchandise for quality and arranged proper display location on floor.
Answered customer questions regarding store merchandise, department information, and pricing.
Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
Document Reviewer
Siskinds The Law Firm
05.2022 - 07.2022
Reviewed and coded legal documents.
Exhibited exceptional attention to detail while reviewing extensive document sets, ensuring thorough and accurate identification of pertinent information.
Sales Associate and Stock Clerk
Klassy Lady
06.2019 - 08.2019
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Built relationships with customers to encourage repeat business.
Answered customer questions about sizing, accessories, and merchandise care.
Enhanced customer satisfaction by promptly assisting them with fitting room needs and inquiries.
Education
BA - Psychology
Wilfrid Laurier University
Waterloo, ON
06-2025
Skills
Teamwork and Collaboration
Customer Service
Problem-Solving
Reliable and Punctual
Organized
Detail Oriented
Volunteer Experience
Harm Reduction Kit Maker, 01/2024 - present
Sanguen Health Centre - Kitchener, ON
Packing harm reduction kits for people experiencing high degrees of marginalization as a result of their substance use, mental health, homelessness, and chronic poverty.
Ensure kits are prepared with care, accuracy, and in alignment with public health and harm reduction best practices.
Contribute to a compassionate, non-judgmental approach to community health and wellness.
Research Assistant, 03/2024 - present
Wilfrid Laurier University - Waterloo, ON
Transcribed and coded interviews with parents and their children as part of a developmental psychology research project.
Ensured accuracy and confidentiality in handling sensitive data, and applied qualitative coding methods to identify themes and patterns.
Collaborated with the research team to maintain ethical standards and high-quality results.