Lara Rizkallah
Corona
Summary
Dynamic professional with a strong background in customer service and effective communication. Proven ability to adapt and multitask in fast-paced environments while ensuring safety and engagement. Bilingual and detail-oriented, I excel in fostering positive experiences and resolving conflicts, contributing to team success and client satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
LA Fitness Front Desk/Kids Club Associate
Fitness International LLC
Mission Valley
11.2024 - Current
- Greet and welcome guests in a friendly and professional manner.
- Answer phone calls, take messages, and direct inquiries to the appropriate personnel.
- Perform clerical duties such as filing, data entry, and maintaining office supplies.
- Supervised children in a safe and engaging environment, ensuring their safety and well-being.
- Managed behavior to ensure a positive and respectful atmosphere for all children.
- Provided excellent customer service, addressing parent concerns and providing updates on children’s activities.
Health Volunteer Rehabilition Aide
UCSD Health
La Jolla
10.2024 - Current
- Greeted patients upon arrival and prepared them for treatment sessions.
- Set up equipment needed for therapy activities.
- Prepared treatment rooms prior to patient arrivals by cleaning surfaces, stocking supplies and ensuring all safety protocols are followed.
- Monitored patients during exercise sessions to ensure proper technique is being used and to provide additional instruction when necessary.
- Maintain cleanliness of the clinic and ensure all linen is restocked.
Tennis Coach
Tennis Anyone
Corona
03.2022 - Current
- Organized and led weekly drills to improve physical conditioning, technique, and strategy.
- Provided feedback on court positioning, shot selection, and footwork.
- Instructed players in the fundamentals of tennis such as stroke production, spin variations, and serves.
- Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.
Occupational Therapy Volunteer
Orange Grove Physical Therapy
Redlands
02.2025 - 05.2025
- Observed and assisted in a clinic offering a range of therapy services, including occupational therapy for hand therapy and pediatric patients.
- Shadowed occupational therapists as they worked with pediatric patients, learning developmentally appropriate interventions to improve motor skills, sensory processing, and daily living activities.
- Gained insight into play-based interventions and behavior management strategies used to engage pediatric patients in therapy.
- Observed occupational therapy sessions for hand therapy patients, learning rehabilitation techniques aimed at improving dexterity, strength, and functionality following injury or surgery.
- Developed a deeper understanding of patient-centered care and how therapists adjust interventions based on individual needs.
Community Outreach Volunteer
St. Mark Coptic Orthodox Church Of Washington Dc
Honolulu
12.2024 - 12.2024
- Engaged in community service initiatives to support disadvantaged individuals, providing aid and spreading kindness.
- Organized and participated in gift-wrapping events for families and individuals in need, bringing joy during the holiday season.
- Led children’s services, offering emotional support and encouragement to children from challenging socio-economic backgrounds.
- Prepared and distributed meals to hundreds of homeless individuals, assisted at local food pantries, and promoted community connection.
- Packaged and distributed vitamins to local residents, supporting health and wellness in the community.
Seafarers Health Support Volunteer
Seafarers International Union
Honolulu
12.2024 - 12.2024
- Provided health services to seafarers by measuring blood pressure and addressing minor health concerns, ensuring their well-being during extended voyages.
- Collaborated with medical professionals to provide necessary interventions and ensure seafarers received proper care.
- Distributed vitamins and offered assistance with health issues to improve the overall well-being and quality of life for seafarers.
Team Member
Wetzel's Pretzels
Ontario
08.2021 - 08.2022
- Provided customer service support to ensure satisfaction.
- Assisted customers with product selection and ordering process.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout the shift.
- Worked hard to learn required tasks quickly to maximize performance.
Physical Therapy Aide Intern
Sports Specific Rehab
Corona
03.2022 - 05.2022
- Assisted physical therapists with patient treatments by setting up equipment, preparing patients for treatment, and providing support throughout the session.
- Provided massage therapy to patients under the supervision of a licensed physical therapist.
- Prepared treatment rooms prior to patient arrivals by cleaning surfaces, stocking supplies and ensuring all safety protocols are followed.
- Conducted exercises with patients, as prescribed by the physical therapist, in order to improve strength and flexibility.
Education
Bachelor of Science - Psychology
University of California, San Diego
La Jolla, CA06-2026
Skills
- Effective communication
- Customer service
- Adaptability and flexibility
- Multitasking capacity
- Time Management
- Teamwork
- Recreational activities
- Multitasking
- Punctual and reliable
- Bilingual
- Commitment
- Detail Oriented
- Comfortable using computers and different programs
- MS office
- Conflict resolution
Intercollegiate Athletics
- Mount San Antonio College, Women’s Tennis Team (08/2021-08/2023)
- Team Captain 08/2022- 08/2023
- Devoted 20 hours per week to athletics while carrying a full course load.
- Gained valuable leadership and team-building experience.
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
French
Limited
Certification
- Heartsaver First Aid CPR AED ( Present)
- Mentor Collective Certificate (2024-Present)
- Effective Decision Making in the Workplace Certificate
- Customer Service training program Certificate
- FIT 2019 Program, Job readiness program By California Restaurant Association Foundation
- Food Handles Permit
Accomplishments
- Mount San Antonio College Dean's list
- Academic Excellence Medals and Awards
- High Honors Awards
- Outstanding student of the year Medal and Award
Timeline
Occupational Therapy Volunteer
Orange Grove Physical Therapy
02.2025 - 05.2025
Community Outreach Volunteer
St. Mark Coptic Orthodox Church Of Washington Dc
12.2024 - 12.2024
Seafarers Health Support Volunteer
Seafarers International Union
12.2024 - 12.2024
LA Fitness Front Desk/Kids Club Associate
Fitness International LLC
11.2024 - Current
Health Volunteer Rehabilition Aide
UCSD Health
10.2024 - Current
Tennis Coach
Tennis Anyone
03.2022 - Current
Physical Therapy Aide Intern
Sports Specific Rehab
03.2022 - 05.2022
Team Member
Wetzel's Pretzels
08.2021 - 08.2022
Bachelor of Science - Psychology
University of California, San Diego
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