Lara Richards
Ottawa,Canada
Summary
Pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
4
4
years of professional experience
Work History
Project Manager Assistant
ALS Enviromental
05.2023 - Current
- Coordinated team members to ensure tasks were completed on time and within budget
- Collaborated with cross-functional teams across multiple departments to achieve goals
- Documented project requirements, processes, and procedures.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing bottle orders
- Managed approximately 30 incoming calls, emails and faxes per day from clients
Customer Service Associate
Lowes
09.2022 - 05.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
Laboratory Technician
Caduceon
10.2022 - 04.2023
- Utilized a range of laboratory equipment, including microscopes, centrifuges, pipettes, and spectrophotometers
- Performed routine laboratory tests and analyses in support of research objectives, ensuring accuracy and precision of results
- Maintained accurate records of data collected from experiments
- Ensured compliance with relevant safety regulations when handling hazardous materials in the lab.
Junior Laboratory Analyst
Paracel Laboratories
05.2022 - 08.2022
- Reviewed literature related to lab procedures to stay current on advancements in the field
- Ensured that all necessary supplies were available prior to starting an experiment by ordering additional items when needed
- Participated in lab meetings to discuss project progress, experiment results, data analysis techniques and methodologies used in research studies
- Assisted in troubleshooting instrumentation problems and providing recommendations for corrective action to resolve discrepancies.
Merchandiser/Cashier/Supervisor/Pharmacy Assistant
Shoppers Drug Mart
04.2020 - 05.2022
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
Education
Diploma in Biotechnology -
Algonquin College, Nepean
Nepean, ON06.2023
Skills
- Quality Assurance
- Multitasking
- Document Management
- Customer Relations
- Processes and procedures
- Problem-solving abilities
- Technical understanding
- Analytical Skills
- Expertise with lab equipment
- Detail Oriented
- Advanced understanding of Microsoft
- Self Motivation
References
References available upon request
Languages
English
Native or Bilingual
Timeline
Project Manager Assistant
ALS Enviromental
05.2023 - Current
Laboratory Technician
Caduceon
10.2022 - 04.2023
Customer Service Associate
Lowes
09.2022 - 05.2023
Junior Laboratory Analyst
Paracel Laboratories
05.2022 - 08.2022
Merchandiser/Cashier/Supervisor/Pharmacy Assistant
Shoppers Drug Mart
04.2020 - 05.2022
Diploma in Biotechnology -
Algonquin College, Nepean
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