Summary
Overview
Work History
Education
Skills
Certification
Timeline
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LARA RHODES

Summary

Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. A clear understanding of any task and learning new skills. Motivated to learn, grow and excel in this industry.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Manager

Imagine Cinemas
10.2023 - Current
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.

Key Holder

Claire's
01.2023 - Current
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Marked down clearance items and relocated merchandise to proper store areas.
  • Implemented daily operating procedures to keep the store clean, adequately stocked, and well-organized.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.



Cashier

Walmart
11.2020 - 01.2023
  • Focus on ensuring a positive shopping experience for customers by providing a positive and professional experience and always going above and beyond
  • For example, assisting with carry-outs, locating items, and always being prepared to provide or find the answer for a customer
  • Fully trained in all cash operations including fraud prevention, customer service and bagging of all items
  • Follow weekly COVID-19 updates and protocols to ensure a safe shopping experience for all customers and staff
  • Assist with Curbside Pick-Up to ensure the accuracy and timeliness of orders
  • Oversee the self-check-out area to ensure that everything runs efficiently while maintaining COVID-19 safety cleaning protocols
  • Ensure a clean and organized store by assisting with zoning/reshelving, lining shelves and cleaning various stores
  • Verifying prices of items for Customer Service and on shelves to ensure a positive shopping experience
  • Promote Walmart MasterCard by showcasing benefits and options for all shoppers.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High school diploma -

Banting Memorial District High School
Alliston, ON
06.2021

Skills

  • Promotional Campaigns
  • Merchandise Promotion and Display
  • Credit Card Applications
  • Organize Inventory
  • Managing Cash Register
  • Front-End Operations
  • Bank Deposits
  • Handling Complaints
  • Effective Customer Communication
  • Staff Training
  • Ear Piercing
  • Managing Customer Needs

Certification

  • Standard First Aid Training - 2023/11/03
  • Food Handler Training - 2023/11/21

Timeline

Assistant Manager

Imagine Cinemas
10.2023 - Current

Key Holder

Claire's
01.2023 - Current

Cashier

Walmart
11.2020 - 01.2023

High school diploma -

Banting Memorial District High School

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LARA RHODES