Lara madbak

• Established trust with brokers through transparent communication about underwriting decisions and rationale behind them.
• Conducted comprehensive risk assessments for prospective clients, determining eligibility based on established criteria.
• Leveraged data analysis tools to predict future losses more accurately, enabling better-informed decision-making regarding premium rates.
• Contributed to company growth by maintaining strong relationships with brokers

• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Real Estate Department – 12-Month Contract
Supported major real estate (commercial & residential) and alternative energy (solar & wind) clients through the following:

• Researched prospective clients and their operations
• Prepared presentations for new business opportunities
• Created market submissions, insurance binders, and policy documents
• Reviewed insurance policies to ensure coverage accuracy
• Maintained electronic and physical records for all transactions

• As a member of the Broking department, I serviced major real estate clients (commercial portfolios), using the following processes:
• Mathematical interpretation of values, including calculation of rates, loss ratios and premiums.
• Created an array of documents in Microsoft Word, including market submissions, insurance binders and policy documents.
• Reviewed policy documents issued by insurance companies, in order to ensure accuracy of coverage.

Real Estate Department – 12-Month Contract
Supported major real estate (commercial & residential) and alternative energy (solar & wind) clients through the following:

• Researched prospective clients and their operations
• Prepared presentations for new business opportunities
• Created market submissions, insurance binders, and policy documents
• Reviewed insurance policies to ensure coverage accuracy
• Maintained electronic and physical records for all transactions

Supported senior brokers and account managers handling multi-national, risk-managed accounts by:

• Preparing account renewals by gathering and organizing underwriting information and values
• Reconciling accounts receivable/payable for premiums, commissions, and expenses
• Issuing and distributing Certificates of Insurance to clients
• Managing electronic and physical filing for all transaction documentation

• Served food and beverages promptly with focused attention to customer needs.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.