
Multidisciplinary professional driving sales performance and brand growth through a combination of creative direction, operational leadership, and hands-on experience in luxury fashion environments such as Bottega Veneta and Holt Renfrew, alongside independent consulting focused on aligning brand vision with execution and results.
• Lead daily boutique operations and drive sales and team performance.
• Ensure exceptional luxury client experience and maintain visual merchandising standards.
• Collaborate with head office to align brand strategy and service quality.
• Supported brands in visual direction, brand strategy, and operational execution.
• Coordinated creative projects to ensure brand coherence and quality.
• Provided consulting on workflow optimization and visual consistency.
• Generated $1M+ in annual sales and built strong client relationships.
• Delivered personalized styling, clienteling, and after-sales support.
• Supported VIP events and in-store initiatives to enhance brand loyalty.
• Provided high-end service in a luxury multi-brand retail environment.
• Consistently exceeded sales targets through client-focused selling.
• Managed customer transactions and ensured a premium shopping experience.
• Led Quality departments, implemented ISO standards, and managed audits.
• Standardized processes and trained teams on compliance and best practices.
• Ensured continuous improvement and operational excellence across subsidiaries.