LAQSHYA LAW
Kingston,ON
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
Work History
Overnight Freight Associate
The Home Depot
06.2022 - Current
- Pick, organize and verify orders for delivery or pick-up
- Skillfully stock merchandise onto shelves, utilizing specialized tools such as the Order Picker
- Employ electronic pallet jack and reach truck for efficient movement of merchandise from receiving to various sections of the store and placing pallets in overhead space
- Proficiently pick, assemble, and load orders, employing manual techniques and powered pallet truck operation
- Coordinating with team members to make sure everything is accurately stocked
- Maintained energy and enthusiasm in a fast-paced challenging environment.
Administrative Assistant
Indigo (Interglobe Aviation Ltd)
01.2018 - 03.2022
- Managing Navigation Bag of cockpit crew: Publication of technical information of Jeppsen Terminal charts, Enroute charts, and flight dispatch information for operating captains
- Responsible for updating Flight Crew Operating Manual, essential company information, Airplane Flight Manual
- Documentation and distribution: Updated cockpit crew briefing area with distribution and maintenance of operationally required manuals, documentation, including bulletins, notices, alerts, and safety bulletins
- Prepared excel spreadsheets and uploaded all reports on company portal to keep other teams informed
- Performing general administrative duties as assigned
- Inventory management and coordination: Maintained inventory and distribution of crew uniforms, luggage parts, and other necessary items
- Coordinated with different flight operations bases to gather data and prepare PAN India reports of fleet, updating headquarters accordingly
- Arranged and replenished medical equipment for crew doctors.
Education
Postgraduate Certification - International Business Management
St Lawrence College
Kingston, ON12.2022
Bachelor of Arts - Geography
St. Wilfred's College
Jaipur, Rajasthan05.2016
Skills
- Proficient in MS Office tools
- Strong attention to detail, documentation, and data integrity
- Exceptional customer service and conflict resolution abilities
- Skilled in records management and inventory coordination
- Office Administration
- Administrative Support
- File Organization
- Stocking shelves
- Packaging and Labeling
- Maintaining safety
- Freight Handling
- Inventory Counts
- Equipment Operation
Accomplishments
- Homer Award for achieving Associate of the Month for February 23.
- Homer Award for accomplishing tasks efficiently and being willing to learn new tasks.
- Homer award for building strong relationships with the team and helping associates whenever possible.
Professional Bio
Diligent and detail-oriented professional with a proven track record in administrative support and customer service roles across diverse industries. Possessing extensive experience in coordinating administrative tasks, managing inventory, and providing exceptional customer service in fast-paced environments. Skilled in technical tools, documentation, and data management, with a validated record of achieving organizational goals and fostering positive team dynamics. Eager to apply knowledge and enthusiasm in an administrative position, contributing to team success and gaining valuable experience in the industry.
Customer Service Experience - Skills
- Adept at managing a high volume of customer inquiries and requests in a fast-paced environment, showcasing strong multitasking and time management skills.
- Proficient in delivering personalized assistance to customers, addressing their concerns with empathy and professionalism to ensure a positive experience.
- Skilled in efficiently resolving customer issues and complaints, utilizing problem-solving abilities and attention to detail to achieve satisfactory outcomes.
- Effective communicator with clear and concise interactions, fostering strong customer relationships and contributing to a collaborative team environment.
References
- James Young, Overnight Freight Manager, The Home Depot, +1 (613) 929-7139, james_d_young@homedepot.com
- Anurag Sharma, Assistant Manager Flight Operations, Interglobe Aviation, +91 99509-97030, anurag.sharma@goindigo.in
Projects
Successfully managed flight operations work at Delhi, Lucknow, and Chandigarh airports. Established and administered the Flight Operations department at a newly formed base in Chandigarh city.
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Overnight Freight Associate
The Home Depot
06.2022 - Current
Administrative Assistant
Indigo (Interglobe Aviation Ltd)
01.2018 - 03.2022
Postgraduate Certification - International Business Management
St Lawrence College
Bachelor of Arts - Geography
St. Wilfred's College
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