Lapan ZERBO
Montreal,Quebec
Summary
Political Science graduate with strong analytical and writing skills. Experienced in content analysis, public policy and project management. Detail-oriented and culturally aware, with excellent command of written French and working proficiency in English. Keen to join a multicultural environment to contribute to meaningful content review and editing tasks.
Overview
9
9
years of professional experience
Work history
Food Service Coordinator
Groupe Compass
Montreal
01.2025 - 06.2025
- Managed inventory and daily food service operations.
- Ensured timely reporting of needs and efficient workflow.
Visitor Management & Reception Officer
Alhambra & Coralh
Geneva
09.2016 - 06.2024
- Oversaw visitor flow during cultural events.
- Managed VIP reception and conflict resolution.
Academic Support Tutor
ARA
Geneva
10.2016 - 02.2021
- Created personalized learning materials.
- Supported students through exam preparation.
Logistics Associate
DLS Import
Geneva
05.2019 - 12.2020
- Conducted inventory and trained new employees.
Education
Microprogram in Public Policy and Health -
University of Montreal
Certificate in Humanitarian Action -
DisasterReady
Master’s in Political Science -
University of Geneva
Certificate in Project Management -
Business Management Institute
Skills
- Strong written French (grammar, spelling, syntax)
- B2-level English proficiency
- Detail-oriented content reviewing and editing
- Clear and professional written communication
- Multicultural team collaboration
- Policy analysis and structured reasoning
- Fast learner, adaptable and proactive
- Comfortable with Google Suite and digital tools
Languages
Français
Native
Anglais
Upper intermediate (B2)
Italien
Upper intermediate (B2)
Completed projects
- Master’s thesis on asylum policy and human rights.
- Delegate at Geneva International Model United Nations (GIMUN).
- Radio host/producer on political & societal topics.
- Co-directed a documentary on homelessness.
Timeline
Food Service Coordinator
Groupe Compass
01.2025 - 06.2025
Logistics Associate
DLS Import
05.2019 - 12.2020
Academic Support Tutor
ARA
10.2016 - 02.2021
Visitor Management & Reception Officer
Alhambra & Coralh
09.2016 - 06.2024
Microprogram in Public Policy and Health -
University of Montreal
Certificate in Humanitarian Action -
DisasterReady
Master’s in Political Science -
University of Geneva
Certificate in Project Management -
Business Management Institute
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