Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Lantz Toussaint

Riverside

Summary

Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
1
year of professional experience

Work History

Costumer Service Representative

Dominoes Pizza
Inglewood
04.2024 - 09.2025
  • I've always been committed to delivering exceptional service to customers, whether it's helping them find what they need or ensuring they leave satisfied. Apart from applying toppings to pizza, I worked well with a lot of different people, and in many different ways, always open to stepping in and helping out wherever I could. If I encountered a problem, I wasn't afraid to speak up and ask for help to ensure that things were done correctly. During busy days, Domino's was a fast-paced setting. I would work quickly and efficiently by being organized. Time management was important to me, and I made sure I was always on time and organized to get things done efficiently. I was also very available to my manager whenever they needed me, taking on extra tasks or adjusting priorities as things came up. I thrive in fast-paced environments, staying focused, and balancing multiple tasks while keeping everything running smoothly.

Member Service Representative

Planet Fitness Gym
Riverside
10.2024 - 02.2025
  • As a Member Service Representative at Planet Fitness, I was tasked with abiding by my company's rules to satisfy the needs of our customers. As advertised, Planet Fitness values the cleanliness of the gym. I would deep clean the surface counters, machines, and floors. I would clean the showers and take out the trash. Another part of the job was the front desk. At the front desk, I would greet customers in and out of the gym. I would respectfully make sure our customers check in to be allowed inside the gym. The most important part of the job was customer satisfaction, and I made sure to never forget to make our customers happy.

Education

Bachelor of Science - Mechanical Engineering

Riverside City College
Riverside, CA
06-2028

Skills

  • Strong communication: comfortable speaking clearly and professionally with both customers and teammates
  • Problem-solving: able to quickly spot issues and find practical solutions to keep things running smoothly
  • Adaptability: flexible and able to take on new tasks or adjust to changes, especially in busy environments
  • Team collaboration: enjoys working with others to meet goals, and maintain a positive, productive atmosphere
  • Attention to detail: focused on making sure tasks are done right, with a keen eye for accuracy, multi-tasking: able to juggle multiple tasks at once without sacrificing quality or efficiency
  • Multi-tasking: able to juggle multiple tasks at once without sacrificing quality or efficiency
  • Customer-focused: always looking out for the best interests of customers to ensure they are satisfied
  • Dependability: reliable, committed to getting the job done, showing up on time, and staying on top of responsibilities
  • Resolution: patient and professional when handling complaints or challenges, aiming for quick and fair resolutions

Affiliations

I play soccer for a club based out of Riverside. I've been playing soccer all my life, I love the sport. I was captain of my high school varsity soccer team. I managed to uphold a 3.5 GPA while playing soccer in high school. Soccer has thought me a lot of things, but the lesson I most apply to my life is how to manage time between your dreams and what you need to do.

Timeline

Member Service Representative

Planet Fitness Gym
10.2024 - 02.2025

Costumer Service Representative

Dominoes Pizza
04.2024 - 09.2025

Bachelor of Science - Mechanical Engineering

Riverside City College

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Lantz Toussaint