LAN TRAN
Summary
I recently finished the Real Estate Salesperson Program and have been diligently studying the local market to ensure I can provide value to my clients from day one. My passion for real estate comes from a genuine interest in helping people find homes that suit their lifestyle and financial goals. Looking forward to building a long-lasting relationship, learning from industry leaders, and delivering outstanding services to buyers and sellers alike.
Overview
11
11
years of professional experience
Work History
Manager
Crystal Nails and Esthetics
01.2014 - Current
- Crystal Nails and Esthetics at 462 Birchmount Rd- Scarborough-Ontario Maintained knowledge of all the services.
- Politely answered phones promptly and recorded and confirmed appointments.
- Greeted guests and communicated about wait time.
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Communicated effectively with management concerning important customer issues.
- Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
Server
Golden Thai Restaurant
08.2015 - 08.2016
- The Golden Thai at 105 Church Street.
- Assisted guests with making menu choices in an informative and helpful fashion.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Regularly checked on guests to ensure satisfaction with each food course and beverages.
Education
License Certificate - Real Estate Salesperson Program
Humber College
Toronto, ON09.2024
Diploma - Hospitality Services Management
George Brown College
Toronto, ON06.2017
Skills
- Time Management
- Telephone skills
- Sales background
- Consultations
- Appointment Scheduling
- Patience and composure
- Customer Assistance
- Customer Relationship Management (CRM)
- Multilingual Abilities
References
Kim Truong, owner at Crystal Nails and Esthetics Spa 462 Birchmount Rd, Scarborough, ON M1K 1N8 416-699-4880 72truong@gmail.com
Timeline
Server
Golden Thai Restaurant
08.2015 - 08.2016
Manager
Crystal Nails and Esthetics
01.2014 - Current
License Certificate - Real Estate Salesperson Program
Humber College
Diploma - Hospitality Services Management
George Brown College
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