LAN TRAN
Summary
I recently finished the Real Estate Salesperson Program and have been diligently studying the local market to ensure I can provide value to my clients from day one. My passion for real estate comes from a genuine interest in helping people find homes that suit their lifestyle and financial goals. Looking forward to building a long-lasting relationship, learning from industry leaders, and delivering outstanding services to buyers and sellers alike.
Overview
11
11
years of professional experience
Work History
Manager
Crystal Nails and Esthetics
462 Birchmount Rd- Scarborough-Ontario
01.2014 - Current
- Crystal Nails and Esthetics at 462 Birchmount Rd- Scarborough-Ontario Maintained knowledge of all the services.
- Politely answered phones promptly and recorded and confirmed appointments.
- Greeted guests and communicated about wait time.
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Communicated effectively with management concerning important customer issues.
- Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
Server
Golden Thai Restaurant
105 Church Street
08.2015 - 08.2016
- The Golden Thai at 105 Church Street.
- Assisted guests with making menu choices in an informative and helpful fashion.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Regularly checked on guests to ensure satisfaction with each food course and beverages.
Education
License Certificate - Real Estate Salesperson Program
Humber College
Toronto, ON09.2024
Diploma - Hospitality Services Management
George Brown College
Toronto, ON06.2017
Skills
- Time Management
- Telephone skills
- Sales background
- Consultations
- Appointment Scheduling
- Patience and composure
- Customer Assistance
- Customer Relationship Management (CRM)
- Multilingual Abilities
References
Kim Truong, owner at Crystal Nails and Esthetics Spa 462 Birchmount Rd, Scarborough, ON M1K 1N8 416-699-4880 72truong@gmail.com
Timeline
Server
Golden Thai Restaurant
08.2015 - 08.2016
Manager
Crystal Nails and Esthetics
01.2014 - Current
License Certificate - Real Estate Salesperson Program
Humber College
Diploma - Hospitality Services Management
George Brown College