Lanni Ambroz
Calgary,Alberta
Summary
A versatile and professional individual with experience in server roles, warehouse leadership, customer service, landscaping, and production. Seeking full-time employment with open availability to utilize skills in team coordination, customer interaction, and operational efficiency. Eager to make a meaningful impact in a dynamic organization and contribute to its success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Warehouse Lead/CSR
Pliteq
09.2023 - Current
- Organize shipments by priority and supervise a small team
- Oversee operations across 4 warehouses, ensuring timely shipping and customer notifications
- Accurately pick, pack, strap, and wrap products; cut turf to specific measurements
- Train new team members and perform inventory adjustments using NetSuite and RF Scanners
- Create Bills of Lading (BOLs) and manage courier shipments with FreightCo
- Greet showroom customers, process transactions, and address concerns via email and phones
- Attend daily CSR and leadership meetings
Warehouse Associate
Trail Appliances
12.2021 - 08.2023
- Perform daily forklift inspections and operate forklifts with clamp attachments
- Unload containers, receive products with RF Scanners, and organize by brand and model
- Fulfill customer orders through shipment, transfer, or in-store pick up
Server
Kelsey’s
04.2019 - 12.2019
- Provide detailed menu knowledge and recommendations to guests
- Handle cash and credit transactions, ensuring accurate billing
- Support opening and closing duties, including setup and cleanup
Lead Hand
Stackpole International
10.2018 - 04.2019
- Train employees on machinery, schedule safety meetings, and complete necessary paperwork
- Check product quality, troubleshoot robotic and machine systems
- Ensure quotas are met and handle customer satisfaction issues
Lead Hand
Maple Leaf Consumer Foods
09.2017 - 10.2018
- Perform general clean-up, fix conveyor belts, and troubleshoot equipment
- Train employees and manage workflow; ensure product quality and safety
- Operate various forklifts and submit shift paperwork
Skilled Labourer
Unique LandEscapes
09.2016 - 09.2017
- Prepare materials and equipment for jobs, assist with heavy equipment operation
- Build retaining walls, fences, patios, decks, and walkways
- Learn and perform maintenance tasks on job sites
FOH Assistant
Glendale Golf and Country Club
01.2015 - 08.2016
- Greet and seat guests, process orders through POS system, and manage waiting lists
- Assist wait staff and handle customer inquiries
Education
High School Diploma -
Sherwood Secondary School
Hamilton, ON2016
Skills
- Responsible and dependable
- Adaptable and quick to learn
- Collaborative team player
- Exceptional customer service
- Strong leadership and supervisory skills
- Effective multitasking and time management
- Excellent communication and interpersonal skills
Certification
- Pro Serve Certified
- Food Handlers Certified
- Forklift Certified
- Aerial Lift Certified
- Working At Heights Certified
- WHMIS Health And Safety Certified
- Confined Space Awareness Certified
References
References Upon Request
Timeline
Warehouse Lead/CSR
Pliteq
09.2023 - Current
Warehouse Associate
Trail Appliances
12.2021 - 08.2023
Server
Kelsey’s
04.2019 - 12.2019
Lead Hand
Stackpole International
10.2018 - 04.2019
Lead Hand
Maple Leaf Consumer Foods
09.2017 - 10.2018
Skilled Labourer
Unique LandEscapes
09.2016 - 09.2017
FOH Assistant
Glendale Golf and Country Club
01.2015 - 08.2016
High School Diploma -
Sherwood Secondary School
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