Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lanilor Abigail Macabata

London,ON

Summary

Seeking an Interesting and fulfilling work in line with my expertise. Small Business Owner with 9 years of experience in hands on operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Cook

Western University
London
04.2023 - Current
  • Organized storage areas for efficient usage of space.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Inspected kitchens for sanitary conditions before the start of each shift.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
  • Adhered to food safety standards when storing and preparing foods.
  • Coordinated with wait staff to ensure timely delivery of meals to customers.

Business Owner

AbimacJ Burger
Cebu City, Philippines
06.2013 - 12.2022
  • Seasoned and cooked food according to recipes or personal judgment and experience
  • Reviewed quality standards and verified continuous application throughout kitchen environment
  • Monitored kitchen productivity and assessed overall productivity and workflow
  • Used grills, deep fryers and griddles to cook food
  • Packaged and bagged cooked food and prepared items.

Welding Technician

TESDA
Cebu, PH
02.2021 - 03.2022
  • Followed safety procedures while operating welding equipment and performing welds.
  • Ensured compliance with safety regulations while performing welding operations.
  • Cleaned work areas after completion of each job by removing debris from work surfaces and sweeping floors.
  • Followed OSHA, company and industry standards for optimal safety.

Customer Service Representative

Convergys
Cebu, Philippines
01.2008 - 06.2013
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions
  • Fielded customer complaints and queries, fast-tracking for problem resolution
  • Answered inbound calls, chats and emails to facilitate customer service.

Bartender

Changi Beach Club
Changi Beach, Singapore
07.2007 - 12.2007
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer
  • Collected and organized daily till totals and tips
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships
  • Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
  • Completed regular bar inventories and daily requisition sheets.

Education

CULINARY MANAGEMENT -

Fanshawe College
01.2023

Bachelor of Science: Hotel and Restaurant Management -

Iligan Medical Center College
01.2008

High School Graduate -

La Salle Academy
01.1999

Skills

  • Welding Safety
  • Equipment Operation
  • Personal Protective Equipment
  • Manual Dexterity
  • Hand-Forming Workpieces
  • Safety and Health Compliance
  • Food and Beverage Service
  • Reliable and Responsible
  • Strong Work Ethic
  • Dish Preparation
  • Cleaning and Organization
  • Focused and Disciplined
  • Staff Supervision
  • Time Management
  • Teamwork and Collaboration
  • Customer Service
  • Cleaning and Sanitizing
  • Safe Food Handling
  • Food Packaging and Labeling
  • Preparing Specialty Food

Certification

  • Advanced Food Safety Certification, 01/2023
  • Hotel Familiarization, 08/2005
  • Front Office Procedures, 10/2005
  • Food & Beverage and Housekeeping, 12/2006
  • Food & Beverage, 07/2007
  • Wedding Cake Decoration, 09/2007
  • Bouquet Floral Design, 09/2007

Timeline

Cook

Western University
04.2023 - Current

Welding Technician

TESDA
02.2021 - 03.2022

Business Owner

AbimacJ Burger
06.2013 - 12.2022

Customer Service Representative

Convergys
01.2008 - 06.2013

Bartender

Changi Beach Club
07.2007 - 12.2007

CULINARY MANAGEMENT -

Fanshawe College

Bachelor of Science: Hotel and Restaurant Management -

Iligan Medical Center College

High School Graduate -

La Salle Academy
Lanilor Abigail Macabata