Lanie Marshall
Cottonwood
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
14
14
years of professional experience
Work History
Medical Records
Interventional Pain Management
04.2022 - 09.2024
- Increased office efficiency with effective management of medical records and documentation.
- Streamlined unit operations through efficient management of medical records and documentation.
- Collaborated with healthcare professionals to verify patient information, enhancing overall accuracy of medical records.
- Enhanced patient satisfaction by providing efficient administrative support and maintaining organized medical records.
- Updated patient contact information to support accurate electronic medical records.
- Entered timely and accurate data into electronic medical records to communicate member needs.
- Obtained client medical history, medication information, symptoms, and allergies.
- Maintained patient records in compliance with security regulations.
- Managed the secure transfer of medical records between facilities, ensuring proper adherence to privacy regulations and patient confidentiality guidelines.
- Managed electronic medical records for Number patients.
- Streamlined information retrieval processes, developing a comprehensive filing system for physical documents.
Medical Assistant
Enloe Cancer center
07.2013 - 03.2021
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Organized charts, documents and supplies to maintain team productivity.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Entered insurance, demographics and health history into patient database.
- Called patients to confirm scheduled appointments and obtain additional details.
- Checked patients in and out for appointments and collected co-payments.
- Processed patient payments and scanned identification and insurance cards.
- Took messages from patients and promptly relayed to appropriate staff.
Cashier
Olive Pit
10.2010 - 02.2013
- Operated cash register, collected payments, and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Rotated stock items and ingredients to maintain freshness.
- Assisted cook with prep work by cutting vegetables and preparing side dishes and salad
Education
Associate of Science -
Butte College
Oroville, CASkills
- Understands Medical Procedures
- Professional Bedside Manner
- HIPAA Compliance
- Multitasking and Prioritization
- Problem Anticipation and Resolution
- Time Management
- Patient Relations
- Procedure Assistance
- Critical Thinking
References
Denise Darrow
Fran Holt
Carol Rutledge
Reference letters available upon request
Education and Training
other
Timeline
Medical Records
Interventional Pain Management
04.2022 - 09.2024
Medical Assistant
Enloe Cancer center
07.2013 - 03.2021
Cashier
Olive Pit
10.2010 - 02.2013
Associate of Science -
Butte College
Similar Profiles
Ashley PenningtonAshley Pennington
Family Nurse Practitioner at Southern Pain & Regenerative Medicine/Southern VIP Vascular and Interventional Pain ManagementFamily Nurse Practitioner at Southern Pain & Regenerative Medicine/Southern VIP Vascular and Interventional Pain Management
Sylvia HernandezSylvia Hernandez
Registered Medical Assistant at Colorado Springs Interventional Pain ManagementRegistered Medical Assistant at Colorado Springs Interventional Pain Management
Uzair ShaukatUzair Shaukat
Clinical Shadowing (Paid) at NOVA Interventional Pain ManagementClinical Shadowing (Paid) at NOVA Interventional Pain Management