Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Lanette Hoyt

Edmonton,AB

Summary

Dynamic bartender and waitress with a proven track record at Goodfellows Pub, excelling in high-volume service and customer satisfaction. Renowned for crafting exceptional cocktails and fostering loyal clientele through strong multitasking and an outgoing personality. Trained new staff, enhancing team performance and ensuring a positive work environment. Highly reliable and dedicated to excellence.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Bartender/waitress

Goodfellows Pub
02.2010 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Education

High School Diploma -

Harry Ainley
Edmonton, AB

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Outgoing personality

Languages

English
Professional Working

Certification

Pro serve and reel facts

Timeline

Bartender/waitress

Goodfellows Pub
02.2010 - Current

High School Diploma -

Harry Ainley

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Lanette Hoyt