Lanette Ferrari
Bakersfield,CA
Summary
Talented Realtor with exceptional marketing skills and property sales background. Enthusiastic professional with drive and determination to succeed in new business development. Excellent communicator skilled at relating with people at all levels and offering flexibility of working well on teams or individually. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Realtor
Infinity Real Estate Services
01.2018 - 07.2022
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
Realtor
Remax
09.2016 - 01.2018
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
Receptionist
San Juaquin Veternary Clinic
02.2016 - 08.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Sales Development Representative
Alert Trainers
08.2014 - 03.2016
- Used data analytics to identify and track sales trends and develop actionable insights.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Won new business by articulating full value of company's capabilities to prospects.
- Crafted persuasive sales pitches to communicate value of company products and services.
- Boosted overall sales revenue by identifying upselling opportunities within existing accounts and suggesting additional products or services of value.
- Implemented efficient territory management practices for optimal resource allocation and reduced travel expenses.
- Increased sales leads by implementing targeted outreach strategies and personalized followups.
- Achieved and exceeded monthly and annual sales targets.
Sales Associate
Threeway Chevrolet
08.2013 - 08.2014
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Engaged with customers to effectively build rapport and lasting relationships.
Territory Sales Representative
Sale In A Box
01.2001 - 12.2011
- Organized successful promotional events within the territory that drove brand awareness and generated new leads for the company.
- Enhanced product knowledge among customers by conducting informative presentations and demonstrations.
- Established trust with clients through consistent follow-ups, leading to long-term partnerships and repeat business.
- Boosted sales in assigned territory by developing and maintaining strong relationships with key clients.
- Increased market share by identifying emerging trends and adjusting sales strategies accordingly.
- Maintained a thorough understanding of industry trends and market dynamics, enabling informed decision-making regarding sales strategies.
- Utilized CRM software effectively to track leads, manage contacts, and monitor progress against goals regularly.
- Coordinated cross-selling efforts between different departments within the organization, maximizing overall company revenue.
- Improved customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.
Phone Sales Representative
World Wide Phone Pops
11.1999 - 01.2001
- Answered questions about company offerings with knowledgeable responses about products and services.
- Collaborated with team members to share best practices, enhancing overall team performance.
- Maintained high call volume for increased sales opportunities with efficient time management skills.
- Exceeded monthly sales targets consistently by implementing strategic selling techniques.
- Upsold products and services strategically, increasing average transaction value and revenue generation.
- Handled objections skillfully during calls by addressing customer concerns effectively, leading them towards making informed decisions.
- Improved overall call quality by actively seeking feedback from managers or peers regularly.
- Boosted customer satisfaction by providing knowledgeable product information and addressing concerns promptly.
- Followed up on leads diligently through organized tracking systems, ensuring a higher conversion rate of prospects to customers.
- Utilized CRM software efficiently to manage leads and track client interactions for better follow-up strategies.
Education
High School Diploma -
Oxnard High School
Oxnard, CA06.1992
Skills
- Client Relations
- Strong negotiation skills
- Database Management
- Buyer representation competence
- Property Valuation Expertise
- Closing support
- Sales Development
- Seller representation aptitude
- Works well independently
- Strong organizational skills
- Client management
- Highly Professional
- Comparative market analysis
- Excellent teamwork
- Lead Follow Up
- House showings
- Sales Presentations
- Buyer contracts
- Sales closing
- Presenting
- Clean Driving Record
- Adaptability and Flexibility
- Problem-Solving
- Contract Preparation
Timeline
Realtor
Infinity Real Estate Services
01.2018 - 07.2022
Realtor
Remax
09.2016 - 01.2018
Receptionist
San Juaquin Veternary Clinic
02.2016 - 08.2016
Sales Development Representative
Alert Trainers
08.2014 - 03.2016
Sales Associate
Threeway Chevrolet
08.2013 - 08.2014
Territory Sales Representative
Sale In A Box
01.2001 - 12.2011
Phone Sales Representative
World Wide Phone Pops
11.1999 - 01.2001
High School Diploma -
Oxnard High School
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