Lane Herspiegel

• Creating purchase orders and pushing them through to accounting for processing.
• Working extensively with the Smartsheet program.
• Contacting vendors and contractors for missing invoices via phone and email.
• Troubleshooting issues with purchase orders and invoices
• Communicating with coworkers frequently and effectively to ensure invoices get paid on time.
• Examining the monthly statement of account from over 30 different vendors.
• Making sure purchase orders are up to date
• Miscellaneous office work – assisting people at reception, handling the company credit card, scanning, printing, filing, and shredding.

During Stampede:

• Taking service calls back-to-back, collecting information from the caller, such as their location and requests.
• Communicate with tradespeople via radio, making them aware of each service call, and allocating tasks to the proper trades.
• Culminating the received information from both the caller and the tradesperson into a task entry.

• Company Overview: Formerly known as Teck Coal
• Hired as a summer student, but assigned to the full-time role of Planning Clerk, as the role needed to be fulfilled while the position was empty.
• Printing and organizing dozens of work orders for the following week.
• Collecting and sorting mail daily.
• Entering and filing timecards.
• Scanning and saving work orders.
• Printing and delivering schedules for the following week on a tight deadline.
• Tracking down required information from various places within the heavy-duty shop.
• Effectively communicating with coworkers.
• Attending monthly safety meetings.
• Weekly 3M audits.
• Utilizing Microsoft Dynamics AX, Adobe Acrobat, and Wenco.

• Assisting Visitor Center customers and patrons.
• Booking and taking payments for the town campground, both in person and over the phone.
• Communicating with the accounting department for over-the-phone payments.
• Ensuring that the Excel sheet used to book camp sites was organized and up to date.
• Staying in close contact with long-term campground customers who required additional support.
• Keeping the Visitor Center organized and stocked with information, regularly printing, and distributing pamphlets.
• Handling machine and cash payments - dealing with petty cash.
• Using a calculator to determine how much tax a product has, in order to facilitate the sale.
• Being extremely organized and able to multitask in a high-stress environment, such as the Canada Day long weekend.

• Obtained and organized cleaning and room supplies every morning.
• Determined room cleaning and supply requirements on a daily basis for up to seventeen rooms at a time.
• Ensured all work was done in a timely and organized manner.
• Observed proper use of chemicals when cleaning various surfaces.
• Delivered requested items such as extra pillows or blankets to guest rooms.
• Changed bed linens and towels, tidied up rooms.
• Maintained a clean linen closet by folding sheets neatly on shelves.
• Laundered sheets and removed stains to restore linens to pristine condition.
• Cleaned bathrooms, including toilets, tubs, showers and sinks.
• Worked in a team setting to clean and supply rooms.
• Fulfilled guests' requests and supplied guests with information when needed.

• Cleaning pumps, car wash, store, and kitchen.
• Cashier – processing payments, assisting customers, and performing daily cashouts.
• Stocking of store products.
• Meal prep and sandwich-making.
• Trained new employees on company policies and procedures.
• Greeted customers, answered questions, and provided assistance with purchases.
• Provided excellent customer service by responding quickly to customer inquiries or complaints.