Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Lane De Champlain

Sturgeon County,Alberta

Summary

Efficient at task delegation and exceptional communication, I enhanced service efficiency and guest satisfaction at Boston Pizza. My versatility shone through operating diverse machinery at Elemental Agriculture Inc. and 7Five77Six Inc., showcasing adaptability and dedication to performance. Skilled in customer service, I consistently prioritize high standards and positive outcomes.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Lead Host/Expo

Boston Pizza
Morinville, AB
12.2023 - Current
  • Delegated tasks effectively to ensure timely and efficient completion.
  • Maintained a clean and welcoming environment, setting the tone for an enjoyable dining experience.
  • Trained new hosts in company policies and procedures, ensuring a consistent guest experience.
  • Assisted servers with food delivery when needed to improve overall service speed during busy times.

Host/Expo

Boston Pizza
Morinville, AB
06.2023 - 12.2023
  • Answered customer questions about hours, seating, and menu information.
  • Developed strong communication skills while liaising between front-of-house and back-of-house teams.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Assisted chefs with plating dishes, ensuring a visually appealing presentation for guests.

.

Operator

7Five77Six Inc.
Westlock, AB
05.2020 - 10.2023
  • Helped perform inspections and routine maintenance on equipment.
  • Worked outside in all weather conditions.
  • Assisted with equipment startups and machine installation tasks.
  • Set up machines to start production cycles and controlled machine settings.
  • Helped in providing guidance to workers and team members.

Operator

Elemental Agriculture Inc.
Westlock, AB
09.2022 - 10.2022
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Worked outside in all weather conditions.
  • Assisted with equipment startups and machine installation tasks.

Education

Francophone

École Citadelle
Legal Alberta

High School Diploma -

Paul Kane High School
St. Albert, AB
06.2025

Skills

  • Exceptional communication
  • Task Delegation
  • Payment Processing
  • Phone Etiquette
  • Guest complaint resolution
  • Upselling

Languages

English
Native or Bilingual
French
Professional Working

Certification

  • Intermediate First Aid (Current)
  • CPR-C Certified (Current)
  • Oxygen Administration (Current)
  • Bronze Medallion (Current)
  • Bronze Cross (Current)
  • National Lifeguard (Current)

Timeline

Lead Host/Expo

Boston Pizza
12.2023 - Current

Host/Expo

Boston Pizza
06.2023 - 12.2023

Operator

Elemental Agriculture Inc.
09.2022 - 10.2022

Operator

7Five77Six Inc.
05.2020 - 10.2023

Francophone

École Citadelle

High School Diploma -

Paul Kane High School
Lane De Champlain