Hi, I’m
Lane Daschko
Burlington,ON
Summary
Dynamic professional with a strong background in customer service and sports commentary, notably in the OJHL (Ontario Junior hockey League) /Cogeco. Proven expertise in statistical analysis and conflict resolution, ensuring accurate game data and fostering positive interactions. Passionate about hockey, adept at technical support, and committed to enhancing team collaboration in fast-paced environments.
Overview
6
years of professional experience
Work History
OJHl/ Cogeco
Colour Commentator & Play-by-Play Announcer (Freel
10.2020 - Current
Job overview
Accurately tracked and updated real-time game statistics while delivering commentary.
Ensured accuracy of data for live and post-game analysis in detailed reports.
Coordinated commercial breaks and post-period breakdowns in fast-paced settings.
Conducted pre-game tests on broadcasting equipment to guarantee uninterrupted live coverage.
Ensured accuracy in operations through collaboration with production and FloSports support.
Autospa
Retail Sales/Cashier
01.2022 - 09.2024
Job overview
Facilitated seamless transaction processing for high volumes of customers using advanced POS systems.
Demonstrated attention to detail in cash handling and inventory tracking, maintaining 100% accuracy in financial records.
Diagnosed and addressed problems, minimizing downtime through quick resolution.
Heritage Place Assisted Living
Senior Customer Service Representative
10.2019 - 12.2021
Job overview
Facilitated tech adoption for seniors, enabling consistent communication through online applications amid restrictions.
- Fostered a positive atmosphere for seniors amid COVID-19 challenges.
- Conducted inventory counts while following all COVID-19 precautionary measures.
Education
Mohawk College Hamilton, ON
Advanced Degree from Journalism
04.2017
Skills
- Customer Service, Technical Support, Troubleshooting & Problem-Solving
- Passionate about Hockey and Sports with a deep understanding of hockey terminology & rules
- Computer literate, with strong learning skills in new applications
- Time Management & Adaptability
- Team Collaboration & Leadership
- Conflict Resolution & Feedback Management
- Expertise in statistical analysis, both in-game and post-game
Languages
English
Timeline
Retail Sales/Cashier
Autospa
01.2022 - 09.2024
Colour Commentator & Play-by-Play Announcer (Freel
OJHl/ Cogeco
10.2020 - Current
Senior Customer Service Representative
Heritage Place Assisted Living
10.2019 - 12.2021
Mohawk College
Advanced Degree from Journalism
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