Landon Knutson

• Assisted customers in identifying and purchasing parts, providing accurate recommendations based on equipment and Truck needs.

• Processed parts sales, tracked shipments, and ensured on-time deliveries to minimize customer downtime.

• Identified opportunities to upsell and cross-sell parts and service packages, contributing to annual sales growth.

• Fostered a positive work environment by actively participating in team meetings and sharing best practices.

• Built strong customer relationships through consistent communication, earning trust in company products and services.

• Consistently ranked in the top 5% of overall sales, achieving competitive sales figures.

• Recognized as Top Sales Representative multiple months in a row.

• Generated over a million in annual sales, contributing significantly to dealership revenue.

• Educated customers on vehicle features and benefits, recommending models based on their needs.

• Maintained strong client relationships, achieving a 70% repeat customer rate through trust and personalized service.

• Utilized consultative sales techniques to overcome objections, negotiate pricing, and close deals efficiently.

• Kept up with industry trends and new vehicle developments to enhance product knowledge and sales performance.

• Educated customers on various Nissan models, identifying the best options based on their needs and preferences.

• Conducted lead generation activities, including gathering customer contact information, cold calling, and post-consultation follow-ups.

• Collaborated with colleagues to achieve group sales targets and improve overall dealership performance.

• Attended Nissan sales and product training courses to stay updated on the latest models and sales techniques.

• Managed the store’s website, social media accounts, and digital marketing campaigns, ensuring accurate and engaging content to drive customer engagement.

• Photographed and edited high-quality images of inventory, promotional events, and customer purchases for use on social media, website listings, and advertisements.

• Created and scheduled social media posts and promotional content to increase brand awareness and attract potential buyers.

• Designed and edited video content for vehicle promotions, special offers, and dealership events to enhance marketing reach.

• Monitored social media analytics to track engagement, improve content strategy, and increase audience interaction.

• Collaborated with the sales team to highlight featured vehicles and promotions, aligning marketing efforts with sales goals.

• Engaged with customers online by responding to inquiries, comments, and messages to enhance customer experience and drive leads