Landon Duffield
Guelph,ON
Summary
Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction and operational efficiency at Hasting Stadium Concussion. My adaptability and expertise in cash handling, coupled with a commitment to maintaining composure, drove positive outcomes. I also demonstrated leadership and environmental stewardship at Riverfest Elora, mentoring volunteers and reducing litter.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier and Cook
Hasting Stadium Concussion
2024.05 - 2024.09
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled orders quickly.
- Processed customer orders and accurately handled payment transactions.
- Provided support to fellow cashiers by stepping in during breaks or assisting with high volume customer demand as needed.
- Arranged and replenished displays and merchandise racks to maintain appearance of booth.
- Maintained a clean and organized workspace, ensuring optimal food safety standards and an efficient cooking environment.
- Developed strong multitasking abilities by managing multiple cooking stations during peak hours, ensuring consistent quality output.
Trash Panda
Riverfest Elora
2022.08 - 2024.08
- Represented organization positively and professionally while providing the festival with a much needed service.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Decreased litter accumulation in public spaces within the festival by consistent garbage collection routines.
Education
Grade 10 -
John F Ross CVI
Guelph, ONSkills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Cash Handling
- Up-selling techniques
- Adaptable and Flexible
Languages
English
Timeline
Customer Service Cashier and Cook
Hasting Stadium Concussion
2024.05 - 2024.09
Trash Panda
Riverfest Elora
2022.08 - 2024.08
Grade 10 -
John F Ross CVI