Landen Garris
Corona
Summary
Proactive and dedicated server at Denny’s, adept in hospitality service expertise and exceptional customer service. Skillfully managed high-volume dining, ensuring order accuracy and guest satisfaction. Demonstrated leadership by training new hires and resolving customer concerns swiftly, enhancing dining experiences and fostering repeat business. Excelled in multitasking and team collaboration, significantly contributing to a positive and efficient work environment.
Overview
2
2
years of professional experience
Work History
Server
Denny’s
2379 Compton Ave Corona, CA 92881 United States
06.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
NA - NA
Santiago High School
Corona, CASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Food running
- High volume dining
Accomplishments
- Eagle Scout
- Honor Role Student
Languages
Spanish
Limited Working
Timeline
Server
Denny’s
06.2023 - Current
NA - NA
Santiago High School