Lance Zyrel Meneses
Red Deer,AB
Summary
Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
3
3
years of professional experience
Work History
Service Crew Member
LETS TEA TALK LTD
Red Deer, Alberta
01.2022 - 02.2024
- Greeted customers and provided excellent customer service.
- Prepared food items according to recipes and menu specifications.
- Informed customers of daily specials, promotions, and other restaurant information.
- Followed all safety guidelines when handling food and beverage items.
- Maintained a clean work area throughout the shift.
- Performed cashier duties, such as taking orders, receiving payments, and making change accurately.
- Assisted in stocking shelves with merchandise supplies.
- Conducted regular cleaning duties, such as sweeping floors and washing dishes.
- Ensured compliance with health regulations by following proper sanitation procedures.
- Provided support to other staff members during busy hours when needed.
- Checked the order accuracy prior to serving it to the customer.
- Responded promptly to customer inquiries or complaints in a courteous manner.
- Stocked condiments, napkins, utensils, and other necessary items for the dining area.
- Monitored expiration dates on food products stored in refrigerators or freezers.
- Participated in team meetings to discuss operational issues, or strategies for improvement.
- Cleaned and sanitized the kitchen workspace by sweeping, mopping, and wiping down the counters.
- Completed opening, closing, and shift change tasks by following company guidelines.
- Handled food safely to protect customers from cross-contamination or illness risks.
Bagger Operator
Olymel
Red Deer, Alberta
06.2022 - 08.2022
- Stacked filled bags onto the pallet according to specific customer requirements, and shrink-wrapped them securely.
- Followed established sanitary guidelines when handling food-grade products during the packaging process.
- Ensured that all bags were securely sealed before stacking them on pallets for transport.
- Inspected each package for defects, or other irregularities, before sealing it shut.
- Assembled cartons, crates, and containers to prepare for shipping.
Service Crew Member
Dairy Queen
Olds, Alberta
07.2021 - 10.2021
- Followed all safety guidelines when handling food and beverage items.
- Maintained a clean work area throughout the shift.
- Assisted in stocking shelves with merchandise or supplies.
- Completed opening, closing and shift change tasks by following company guidelines.
- Wiped down tables and equipment, swept and refilled stock.
- Prepared food items according to recipes and menu specifications.
- Cleaned and sanitized kitchen workspace by sweeping, mopping and wiping down counters.
- Responded promptly to customer inquiries or complaints in a courteous manner.
- Assembled and served meals according to specific guest requirements.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Provided support to other staff members during busy hours when needed.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Operated fryers and grills, assisted with putting orders together, and bagged items for customers.
- Mastered serving, cooking, counter, and drive-through to flex across different stations.
- Verified orders and bagged items for easy transport.
Education
High School Diploma -
St. Joseph High School
Red Deer, AB06-2024
Skills
- Strong work ethic
- Teamwork and collaboration
- Time management and prioritization
- Verbal and written communication
- Multitasking and organization
- Customer service
- Food and safety knowledge
- Preventive maintenance
- Safe handling standards
- Basic food preparations
- Food preparation procedures
- Relationship building
- Team player
- Task assistance
Languages
English
Professional
Tagalog
Native/ Bilingual
Affiliations
- School and club basketball
- School and club Football
- Track n Field - 100m dash, 200m dash and 100x4 relay.
- Badminton
- Soccer
References
References available upon request.
Timeline
Bagger Operator
Olymel
06.2022 - 08.2022
Service Crew Member
LETS TEA TALK LTD
01.2022 - 02.2024
Service Crew Member
Dairy Queen
07.2021 - 10.2021
High School Diploma -
St. Joseph High School