Lance Jackson
Coquitlam,Canada
Overview
29
29
years of professional experience
Work History
Sales Development Representative
Safe Fleet Seon
Coquitlam, British Columbia
06.2017 - 09.2025
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Call out to current customers, promote new solutions, and update the DVR platform and cams.
- Maintain data through Salesforce.
- Call out to prospects to promote Safe Fleet products and solutions.
- Manage the North Eastern U.S., all of Canada, and national accounts, etc. First Student, Durham, and STA.
- Work with the Account Executive and CSR on a day-to-day basis for the territory.
- Follow up on web lead from customer and prospects
New Business Development Representative
Digital Payment Technologies
Burnaby, BC
01.2011 - 07.2016
- Build, develop, and manage a lead pipeline, thus increasing our client base and, ultimately, total sales.
- Research leads through a variety of sources, including the internet, industry publications, and conference attendee lists.
- Identify and qualify leads so that the Regional Sales Team can effectively focus their efforts on valid leads.
- Determine and contact key decision-makers to investigate their current systems and difficulties, and educate them on current solutions, often positioning the company well at the start of a decision-making process.
- Schedule contact between key decision-makers and Regional Sales Managers.
- Record and maintain records in Salesforce, thus creating an accurate database for the sales team.
Account Manager - Sales
AO Computerworks Ltd
Port Coquitlam, BC
01.2007 - 01.2011
- Prospected outbound cold calls new clients thus increasing the client base.
- Performed follow up visits to current clients and follow up on new sale leads ensuring that recurring business from existing clients.
- Educated clients or prospects on benefits of using Sage Accpac/ERP software.
- Direct customer contact through phone, email and in person.
- Extensive use of Maximizer or Accpac/CRM.
- Maintained strong client relationships by ensuring customers had the most up to date software and services for their organization.
Account Manager - Telemarketer
Sporg Internet Corporation
Vancouver, BC
01.2005 - 01.2007
- Performed Cold Calls to prospective customers, organizations, nonprofit organizations and associations utilizing Maximizer software.
- Reviewed organization website to see if they are using PDF application or HTM for conference registration and donation collection or membership registration.
- Contacted key decision maker and explained the benefit of on-line registration done in real time.
- After explaining to the organization on how Sporg software works. Will try and set a date and time for a demo.
- Scheduled demonstration or provided information for the organization.
- Recorded all information in Maximizer to create an accurate database.
- Chosen to represent the company at an industry conference providing a positive and professional image for the company.
Account Manager - Business Development
Seanix Technology
Richmond, BC
01.2002 - 01.2005
- Managed a territory with a $10 million annual revenue.
- Achieved 8% growth in assigned territory within 4 months and as a result, was promoted to a larger territory with a revenue of $12 million.
- Performed outbound Cold Calls to recruit new resellers and to promote and sell Seanix desktop and notebook computers and grow the region.
- Maintained customers' sales activities and developed positive customer relations by preparing quotes, processing orders, following up orders and shipments by co-coordinating with other departments.
- Prepared RFP (Request for Proposal) quotes for Government & Education and Small and Medium size businesses.
- Responded to customers’ enquiries and complaints and acted as the customers’ contact regarding pricing, shipping, delivery and other sales related issues.
Sales Representative
Vivendi Water Corporation
Surrey, BC
01.1997 - 01.2002
- Developed a large customer database through prospecting and cold calls.
- Established strong relationships with clients which ensured recurring sales.
- Achieved top five sales reps in Western Canada in the past year.
- Developed strong and successful negotiation techniques.
- Took initiative to create sales tools for the team.
- Chosen to represent the company at trade shows.
Education
Future Entrepreneur Course -
King George Secondary
Vancouver, BC01.1990
King George Secondary School -
King George Secondary School
Vancouver, BC01.1990
Languages
- English, Fluent
- Vietnamese, Fluent
Qualifications Summary
- Skilful and dedicated Sales Representative with more than fifteen years’ experience in account management.
- An enthusiastic and dedicated employee with an inquisitive mind and a drive to succeed.
- Cheerful and outgoing personality, is well liked and a strong team player.
- Vast experience in account management.
- Proven track record in new account development.
- Demonstrated professional manner.
- Extensive background in customer service.
- Ambitious and enthusiastic personality.
- Independent worker.
- Thrives in dynamic and fast paced environment.
- Strong communication skills.
Professional Development
- Effective Sales Training, Businessworks Consulting, 01/01/13, 12/31/14
- Professional Business Management Writing, SFU, 01/01/13, 12/31/13
- Respectful Workplace Training, 01/01/12, 12/31/12
- Critical Thinking Seminar, 01/01/11, 12/31/11
- Franklin-Covey Time Management Program, 01/01/10, 12/31/10
- Computer skills including: MS Office Suite (Word, Excel, Outlook and PowerPoint), Maximizer, and Sales Force., 01/01/09, 12/31/10
References
References available upon request.
Timeline
Sales Development Representative
Safe Fleet Seon
06.2017 - 09.2025
New Business Development Representative
Digital Payment Technologies
01.2011 - 07.2016
Account Manager - Sales
AO Computerworks Ltd
01.2007 - 01.2011
Account Manager - Telemarketer
Sporg Internet Corporation
01.2005 - 01.2007
Account Manager - Business Development
Seanix Technology
01.2002 - 01.2005
Sales Representative
Vivendi Water Corporation
01.1997 - 01.2002
Future Entrepreneur Course -
King George Secondary
King George Secondary School -
King George Secondary School