Lance Chalmers

• Oversee branch team with 160 Security Officers and six office staff with oversight on implemented training for all new employees.
• Prepare operational and risk reports detailing financial metrics to help management make proactive decisions.
• Assist in developing annual branch business plan for maximum profitability and effectiveness.
• Conduct all workplace Investigations regarding employee misconduct and recommend discipline.
• Identified business opportunities through market research, competitive analysis, financial modelling and forecasting.
• Provided leadership to ensure that daily operations ran smoothly within the branch.
• Worked closely with senior management team members on strategic planning initiatives.
• Assist is training new employees in proper safety procedures to minimize accidents with proper behaviors.
• Reviewed existing contracts on a regular basis to ensure compliance with company requirements.
• Researched new products or technologies available in the market that could benefit the organization's operations.
• Identified potential vendors and evaluated them according to price, quality, selection, service, support, availability, reliability and sustainability.

Client Service Manager in charge of security for over 25 health care facilities and 95 Health Care Security Guards.

* Day to day management of the client contract.

* Employee first point of contact for any day to day issues.

* Scheduling coordinator and invoice management for health care region.

* OHS support to all staff.

* Day to day support to human resources within the Health Care contract.

* Daily documentation of weekly reports detailing activities to the Alberta Health Services Client.

• Traffic Safety Act enforcement
• Traffic Analyst Level 2 Collision Investigator
  
• Experienced in Court Trial Preparation
  
• Media Relations Representative
• Operation Pipeline/Convoy Course Criminal Interdiction Techniques
• Level 200 Incident Command System
  
• Reported results of investigations with written observations and photographs, and produced final reports.
• Analyzed and evaluated information to determine appropriate course of criminal prosecution.
• Wrote accurate and timely reports regarding emergency response calls.
• Collaborated with the RCMP to conduct investigations.

• Provide Security for all levels of court as well as conducted prisoner escorts throughout the province
• Operated screening equipment, including X-ray machines and hand-wands
• Detained individuals when necessary to prevent security breaches
• Patrolled the premises regularly to ensure safety of employees and visitors

• Volunteer position
• Assisted regular members with general police work

• Answered all 911 calls for Police / Fire and Ambulance Services
• Supplied all pre-arrival medical and fire information to assist members of the public during these emergencies
• National Academy of Fire Dispatch Training- Level Gold
• National Academy of Emergency Medical Dispatch Training- Level Gold
• Operation of all computer aided dispatch (CAD) systems

• Provided life support services during medical emergencies on scene and en route to the hospital
• Collected pertinent information from the patient, family and friends, medical records and prescriptions
• Operated and maintained emergency vehicles in a safe, efficient manner while obeying all traffic laws
• Maintained updated knowledge with treatment protocols, response requirements and quality assurance procedures