Lance Banas
Carlsbad
Summary
Results-driven professional with experience in biotech operations and client-focused account management. Skilled in data analysis, process improvement, and cross-functional collaboration. Proficient in Microsoft Office, CRM systems, and technical documentation. Self-motivated, proactive, and capable of performing physically and technically demanding tasks, while delivering accurate, timely results. Demonstrates strong independence, stakeholder management, and the ability to adapt processes to improve operational efficiency.
Overview
5
5
years of professional experience
Work History
Material Handler II
Catalent Pharma Solutions
12.2022 - Current
- Maintained day-to-day operational sustainability with zero production delays through efficient stocking, replenishment, and proactive planning.
- Managed PPE and general supplies across the site to ensure uninterrupted operations.
- Performed dispensing activities for GMP production in accordance with SOPs and quality requirements.
- Managed indirect supplies and inventory, contributing to improved workflow and readiness.
- Continuously learned new processes and cross-trained to support evolving operational needs.
- Developed process improvements to enhance efficiency in daily tasks.
- Constantly working under deadlines to ensure GMP productions aren't delayed.
- Coordinated incoming and outgoing shipments, and placement of materials to meet scheduling requirements.
- Checked incoming deliveries for quality and quantity to promptly identify damage or issues pertaining to orders.
Account Executive
Yelp
05.2021 - 04.2022
- Developed client relationships through regular communication and follow-ups.
- Presented tailored advertising solutions to meet clients' needs and goals.
- Provided training and support to junior team members on best practices.
- Used CRM and internal systems to track performance metrics, identify escalation points, and recommend improvements to processes.
- Consistently met or exceeded sales targets through strong communication, negotiation, and relationship-building skills.
- Performed a data-driven analysis of client accounts to identify trends, potential issues, and opportunities for optimization, similar to a bottom-up analysis.
Skills
- Process improvement and problem-solving
- Cross-functional collaboration
- Data analysis
- Communication and presentation
- Planning, organization, and execution
- Technical and analytical thinking
- Documentation and reporting
- Self-directed, with strong initiative and accountability
- GMP standards compliance
- Competent in Microsoft applications, with experience using CRM systems
- Physically capable of supporting operational needs in fast-paced or regulated environments
Timeline
Material Handler II
Catalent Pharma Solutions
12.2022 - Current
Account Executive
Yelp
05.2021 - 04.2022