Receptionist
Inland Arthritis Center
09.2025 - Current
- Greeted patients and visitors, ensuring a welcoming environment.
- Managed multi-line phone system, directing calls to appropriate staff efficiently.
- Scheduled appointments using electronic health record system, optimizing patient flow.
- Assisted with filing and maintaining patient records for easy access.
- Responded to patient inquiries via phone and in-person, providing accurate information.
- Confirmed appointments, communicated with clients, and updated client records.
- Collaborated with various medical groups, insurances, and pharmacies to ensure the best quality care for the patients