Lana Stumborg

Hands-on instruction with students at my home and at various local restaurants/pubs, with a unique curriculum created by me. Students learned the basics and intricacies of bartending skills, as well as assistance with Serve It Right certification, if required, and other job skills training needed to attain work as a bartender in Saskatchewan.

• Increased student confidence in their bartending abilities through hands-on training and personalized feedback.
• Boosted student job placement rates by offering assistance with resume writing, interview preparation, and networking opportunities within the local hospitality industry.
• Streamlined course content delivery methods using multi-media presentations, improving overall accessibility and clarity for diverse learning styles.
• Improved overall course satisfaction by regularly updating lesson plans to incorporate industry trends and best practices.
• Conducted evaluations and performance reviews for continuous improvement in course content, delivery methods, and overall student experience.
• Encouraged responsible alcohol service by educating students on local laws, regulations, and certification requirements related to the industry.
• Strengthened customer service skills of students by emphasizing the importance of professional communication and demeanor in hospitality settings.
• Incorporated role-playing activities into lessons for better understanding of handling challenging customer situations while maintaining professionalism.
• Promoted teamwork among students through group activities focused on problem-solving challenges commonly encountered in the bartending profession.
• Developed strong rapport with each class cohort by maintaining open lines of communication and fostering an inclusive learning environment.
• Organized field trips to local bars and breweries for students to gain real-world exposure to different styles of bartending operations.
• Implemented creative teaching methods, such as incorporating popular culture references and interactive games into lessons, resulting in higher levels of student engagement.
• Enhanced student bartending skills by demonstrating and teaching proper techniques for mixing, garnishing, and serving drinks.
• Introduced time-management strategies for effective bar station organization, leading to increased efficiency among students during practical exercises.
• Empowered students to explore their unique bartending styles by encouraging experimentation with different techniques and ingredients during practical exercises.
• Fostered student curiosity and interest through creative hands-on activities.
• Shifted between formal and informal methods of teaching to keep students engaged.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Handled cash transactions accurately, contributing to balanced daily financial reports.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.