Lana Khachekian
Glendale
Summary
Reliable administrative and customer service professional with experience in data entry, recordkeeping, appointment scheduling, billing support, and client communication. Strong attention to detail with a proven ability to maintain accurate records, support daily operations, and communicate professionally with customers, staff, and team members.
Overview
6
6
years of professional experience
Work History
Customer Service & Administrative Assistant
Precise Air Systems
Los Angeles, CA
01.2022 - Current
- Schedule customer appointments, respond to service inquiries, and maintain organized customer/service records
- Assist with billing, payment verification, warranty documentation, and invoice-related administrative tasks
- Respond to online reviews and helped maintain a professional customer-facing presence
- Provide flexible, as-needed administrative support for a family-owned business while maintaining availability for additional employment
Data Entry Assistant
GB Property Management
Glendale, CA
01.2020 - Current
- Enter and maintain detailed rent payment records, including tenant payments and city-issued housing assistance payments
- Deposit rent checks and verify payment information to ensure accurate account records
- Update payment logs to track tenant balances, payment status, and incoming funds
- Handle sensitive financial information with accuracy, organization, and attention to detail
- Provide flexible weekly administrative support while maintaining availability for additional employment
Administrative Assistant
BMW Group
Glendale, CA
09.2025 - 05.2026
- Processed and organized warranty repair orders, including document retrieval, file reassembly, sublet itemization, manual tax adjustments, and database entry
- Reviewed repair order documentation for accuracy, completeness, and correct charge allocation before submission to BMW
- Maintained accurate warranty and accounting records in a high-volume dealership environment while ensuring manufacturer submission requirements were met
Volleyball Coach (Junior High & Elementary)
Chamlian Armenian School
La Crescenta, CA
01.2021 - 01.2025
- Coached athletes ages 9–13 in volleyball fundamentals, teamwork, discipline, and sportsmanship
- Led practices, organized drills, and provided individual feedback to support player development
- Communicated with parents, staff, and athletes regarding schedules, tournaments, and team expectations
- Assisted with tournament preparation and game-day responsibilities while encouraging team spirit and readiness
Education
High School Diploma - Economics
California State University Northridge
Northridge, CA01-2027
Economics
Glendale Community College
Glendale, CA01-2025
Skills
- Administrative Support
- Data Entry & Recordkeeping
- Customer Service & Client Communication
- Cash Handling
- Basic Accounting
- Appointment scheduling
- Attention to Detail
- Team Collaboration
- Conflict Resolution
- Time Management
Timeline
Administrative Assistant
BMW Group
09.2025 - 05.2026
Customer Service & Administrative Assistant
Precise Air Systems
01.2022 - Current
Volleyball Coach (Junior High & Elementary)
Chamlian Armenian School
01.2021 - 01.2025
Data Entry Assistant
GB Property Management
01.2020 - Current
Economics
Glendale Community College
High School Diploma - Economics
California State University Northridge