Lan Zhu
Edmonton,AB
Summary
Proficient in administration, organization, planning, and time management within fast-paced environments. Expertise in Microsoft Office and collaboration fostered strong relationships and operational efficiency. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities.
Overview
13
13
years of professional experience
4
4
year of post-secondary education
Work History
Volunteer Job
Greenfield elementary school Confederation Hockey Club Alberta Ballet School Huma Swimming Club
Edmonton, Alberta
09.2021 - 09.2025
- Executed school activities and field trips to enrich learning experiences.
- Managed library book systems, ensuring accessibility and organization.
- Presented Chinese culture through engaging, interactive teaching methods.
- Supported community hockey programs with successful fundraising initiatives.
- Assisted staff with daily operational tasks to enhance efficiency.
- Coordinated special events, including year-end performances and swimming meets.
Journalist
Radio and Televison Sichuan, China
Chengdu, Sichuan
10.2010 - 10.2017
- Researched current events and trending stories for publication.
- Conducted interviews with sources to gather relevant information and quotes.
- Wrote engaging articles on financial topics, ensuring clarity and reader interest.
- Utilized social media platforms to promote articles and interact with readers.
- Maintained an organized database of sources for efficient reference and follow-up.
- Cultivated relationships with key contacts across various organizations and institutions.
Cashier
Sheraton Hotel
Chengdu, Sichuan
07.2002 - 10.2010
- Processed customer transactions accurately and swiftly at point of sale.
- Adhered to company policies for handling returns and exchanges.
- Operated cash register with precision, processing various payment methods.
- Greeted customers and addressed inquiries regarding products and services.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
English-as-a-Second-Language Education
Certificate LINC 2022 Norquest College
Edmonton, AB 09.2021 - 06.2022
BBA - Business Administration And Management
Chongqing Technology And Business University
Chongqing, China06-2002
Skills
- Administrative and organizational skills
- Planning and time management
- Microsoft Office proficiency
- Detail-oriented task management
- Effective verbal and written communication
- Data entry accuracy
- Team collaboration
Timeline
English-as-a-Second-Language Education
Certificate LINC 2022 Norquest College
09.2021 - 06.2022
Volunteer Job
Greenfield elementary school Confederation Hockey Club Alberta Ballet School Huma Swimming Club
09.2021 - 09.2025
Journalist
Radio and Televison Sichuan, China
10.2010 - 10.2017
Cashier
Sheraton Hotel
07.2002 - 10.2010
BBA - Business Administration And Management
Chongqing Technology And Business University