LaMona Nelson
San Leandro
Summary
Driven Community Director with 11+ years of experience managing multifamily communities, improving occupancy, resident satisfaction, and property operations.
Knowledgeable Community Assistant with strong track record in helping maximize occupancy rates and reduce turnover through positive communication and skilled community management. Handles conflicts effectively through solution-oriented approach. Connects positively with tenants to keep accounts current and minimize unsavory behaviors.
Overview
16
16
years of professional experience
Work History
Community Director
FPI Management
Folsom, CA
03.2023 - Current
- Developed and implemented community engagement initiatives to enhance resident satisfaction.
- Coordinated social events, fostering connections among residents and strengthening community bonds.
- Managed online community platforms, addressing inquiries and promoting resident participation.
- Collaborated with cross-functional teams to improve operational processes and service delivery.
Community Manager
Sequoia Equities
California
01.2022 - 03.2023
- Managed daily operations of multifamily communities.
- Oversaw leasing, resident relations, vendor coordination, and property performance.
- Ensured compliance with company policies and housing regulations.
Community Director
FPI Management
Folsom, CA
04.2020 - 12.2021
- Managed day-to-day operations for a 135-unit conventional property.
- Implemented strategies to maximize resident satisfaction and reduce vacancies.
- Built strong resident relationships through responsive customer service.
Resident Manager
Fuller Enterprises
San Ramon, CA
11.2010 - 04.2020
- Maintained resident records, coordinated move-ins and move-outs.
- Managed maintenance requests and vendor services.
- Conducted leasing tours and resolved resident concerns.
Education
Some College (No Degree) -
College of Southern Nevada
High School Diploma - undefined
San Lorenzo High School
Skills
- Tenant relations
- Money handling
- Documentation skills
- Community engagement
- Tenant and eviction laws
- Task prioritization
Timeline
Community Director
FPI Management
03.2023 - Current
Community Manager
Sequoia Equities
01.2022 - 03.2023
Community Director
FPI Management
04.2020 - 12.2021
Resident Manager
Fuller Enterprises
11.2010 - 04.2020
High School Diploma - undefined
San Lorenzo High School
Some College (No Degree) -
College of Southern Nevada