LAMNGANBA LAISHRAM
Saskatoon,SK
Summary
Graduated from Business Administration in Human Resources, with experience in HR skills in Applicant Tracking System, Oracle Taleo, Interviewing. Financial skills including basic accounting, accounts receivable. Team Engagement, Teamwork, Customer Service, Communication Skills. Computer skills in MS Office, Canva, Adobe, Outlook, Google Workspace, computer troubleshooting, data entry. Good experience in retail industry including 2+ years of customer service. Working in a fast-paced environment handling multiple tasks.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Store Associate
Sobeys
06.2023 - 06.2024
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Answered questions about store policies and addressed customer concerns.
- Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
- Retail Merchandising, Inventory
Education
Advanced Diploma in Human Resources - Business Administration
Seneca Polytechnic
Toronto, ON04.2024
Skills
- Customer Service
- Microsoft Office, Google Workspace
- Attention to Detail Focus
- Organization
- Flexible Schedule Adaptability
- Computer literacy fundamentals, data entry
- Payment Processing
- Product display
- POS System Operation
- Cash Handling
- Attention to Detail, multitasking
- Communication skills
- Working in fast paced environment
Certification
- Advanced Professional Certificate in Strategic Leadership, 06/2021, CERTIFICATE LINK
- Advanced Professional Certificate in Marketing and Communications, 05/2024, CERTIFICATE LINK
- Advanced Professional Certificate in Economics and International Business, 05/2024, CERTIFICATE LINK
- Advanced Professional Certificate in Essential Management Skills, 05/2024, CERTIFICATE LINK
Relevant qualities and skills
- Adaptability
- Communication skills
- Multitasking
- Working independently under minimal supervision
- Problem solving
Roles And Responsibilities
- Maintaining Proper store image as per company guidelines.
- Assisting customers in product details and recommendations.
- Communicating about store sales and discounts on products.
- Retail merchandising, inventory.
- Processing customer returns, assisting in finding products.
- Completing tasks in a given time frame, fast paced environment.
Languages
English
Timeline
Store Associate
Sobeys
06.2023 - 06.2024
Advanced Diploma in Human Resources - Business Administration
Seneca Polytechnic
Similar Profiles
Caelan HallCaelan Hall
Grocery Team Member at SobeysGrocery Team Member at Sobeys
Maddux MacKenzieMaddux MacKenzie
Produce Associate at SobeysProduce Associate at Sobeys
DIDAR SINGHDIDAR SINGH
Stocker at SOBEYSStocker at SOBEYS