LAMIA FARZIN IMA

Enthusiastic sales and customer service professional with a strong focus on effective communication and negotiation. Committed to delivering exceptional customer service by leveraging extensive knowledge of products and services to create tailored solutions that drive customer loyalty, retention, and revenue. Skilled in training, managing, coaching, and mentoring sales and customer service associates, with a natural ability to interact with staff at all levels of the organization and the public. Driven to provide superior quality customer service and constantly seeking innovative ways to enhance the customer experience.

• Have the capacity to act spontaneously as per work requirements and have developed strong presentation and communication skills over time.
• Capable of multitasking and managing my time effectively.
• Have the ability to communicate with customers and resolve their issues effectively.
• Can stand a long time for customer services.