Lamees Mowed
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude and well-versed in communication and team building. Willingness to take on added responsibilities to meet team goals. Proven efficiency with the ability to quickly learn and navigate any computer software program, or office filing system.
Overview
4
4
years of professional experience
Work History
Medical Office Assistant
Rockyview Strathcona Medical Clinic
09.2023 - Current
- Assisted in daily minor surgeries while enhancing patient safety by meticulously preparing surgical equipment and instruments before procedures.
- Played an integral role in emergency situations, remaining calm under pressure while rapidly responding to the needs of both patients and physicians.
- Handled and prepared specimens for laboratory analysis to provide physicians with relevant information.
- Directed patients to exam rooms, and prepared for physician examinations with accurate documentation of vital signs.
- Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
- Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
Supervisor/Child Care Monitor
IKidz
06.2020 - 08.2023
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
- Facilitated positive interactions between children, providing guidance and support as needed.
- Communicated effectively with parents and guardians to discuss children's progress and address any concerns.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Cashier
Popeye's Louisiana Chicken
09.2022 - 07.2023
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Learned duties for various positions and provided backup at key times.
- Built relationships with customers to encourage repeat business.
- Managed customer complaints in a professional and courteous manner, ensuring a high level of customer service
MOA & Unit Clerk Practicum
Alberta Health Services
01.2022 - 02.2022
- Assisted nurses and physicians with patient care, improving overall quality of service provided to patients.
- Scheduled patient appointments in respective doctor's calendars and followed up with reminder phone calls.
- Obtained patient vital signs, medical history, medication information, symptoms, and allergies.
Education
Certificate - Medical Office Assistant & Unit Clerk
Southern Alberta Institute of Technology (SAIT)
Calgary, AB02.2022
Certificate - Interpersonal Relationships & Communication Skills
Bow Valley College
Calgary, AB06.2020
Skills
- Customer Service
- Attention to Detail
- Verbal & Written Communication
- Fast Learner
- Ability to Work Under Pressure
- Flexible & Adaptable
- Task Prioritization
- Bilingual
Timeline
Medical Office Assistant
Rockyview Strathcona Medical Clinic
09.2023 - Current
Cashier
Popeye's Louisiana Chicken
09.2022 - 07.2023
MOA & Unit Clerk Practicum
Alberta Health Services
01.2022 - 02.2022
Supervisor/Child Care Monitor
IKidz
06.2020 - 08.2023
Certificate - Medical Office Assistant & Unit Clerk
Southern Alberta Institute of Technology (SAIT)
Certificate - Interpersonal Relationships & Communication Skills
Bow Valley College
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