Alyssa Maldonado
El Pollo Loco
Garden Grove
2
Languages
3
years of professional experience
Dedicated and motivated individual with a versatile background in food service and retail. Equipped with willingness to learn, and excellent communication skills. Poised to contribute to team success to achieve positive results to drive service and company excellence. Proven ability to adapt to fast-paced changing, and challenging environments while maintaining high service quality. Ready to tackle new challenges with a can-do attitude, contributing to achieve company goals, operations and memorable customer interactions with a strong focus on customer service and teamwork alongside dedication and enthusiasm.
Work History
Restaurant Team Member
1 Month- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Assisted in food preparation, ensuring adherence to safety and quality standards.
- Maintained cleanliness of dining area and kitchen, enhancing overall guest experience.
- Operated point-of-sale system efficiently, processing transactions accurately.
- Adapted quickly to changing demands during peak hours, maintaining productivity and service quality.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Greeted guests pleasantly and answered menu questions.
Food Service Worker
1 Year- Prepared and served meals in compliance with health and safety regulations.
- Collaborated with kitchen staff to optimize food preparation and service efficiency.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Assisted in inventory management, ensuring adequate stock levels for food supplies.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service.
Sales Associate
1 Year 2 Months- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained accurate inventory records, supporting efficient stock management.
- Processed transactions swiftly, ensuring customer satisfaction at checkout.
- Collaborated with team members to achieve daily sales targets effectively.
- Demonstrated product features and benefits to boost customer engagement.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Food and Beverage Cast Member
3 Months- Delivered exceptional guest service, ensuring memorable experiences for all visitors.
- Assisted in daily operations, maintaining cleanliness and organization throughout the park environment.
- Collaborated with team members to execute engaging entertainment performances and activities.
- Adapted quickly to changing situations, enhancing overall guest satisfaction through responsive service.
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Supported team members during peak times by taking on additional roles when needed, fostering a cooperative work environment.
Education
High School Diploma
Associate of Science - Biology
Skills
Collaboration
Strong work ethic
Food safety practices
Order management
Quick learner
Enthusiasm
Multitasking
Customer service
Time management
Problem-solving skills
Guest engagement
Can-do attitude
Adaptable
Positive demeanor
Productivity and efficiency
Friendly and outgoing
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Restaurant Team Member
El Pollo Loco
07.2026 - CurrentRead More
Food Service Worker
Quality Inn & Suites
05.2025 - 05.2026Read More
Sales Associate
Value Maxx
12.2023 - 02.2025Read More
Food and Beverage Cast Member
The Walt Disney Company
09.2023 - 12.2023Read More
Fullerton College
Associate of Science from Biology
Read More
Orange High School
High School Diploma
Read More