LALITH SAI ACHYUTH POLIREDDY

Seeking a challenging, worthwhile position where I can grow professionally and personally.

Sales Associate, Under Armour, Richmond, Canada

SEP 2024- Current

• Deliver exceptional customer service, ensuring a positive shopping experience.
• Assist shoppers with product knowledge, sizing, and recommendations.
• Process transactions accurately, including purchases, exchanges, and returns.
• Maintain store organization, restock inventory, and ensure visual appeal.
• Uphold store policies, including payment processes and promotional terms.
• Collaborate with team members to achieve sales goals and maintain store standards.
• Address customer inquiries and resolve issues professionally.
• Support operational tasks like supply ordering and inventory management.

Customer Service Manager, METRO Wholesale, Vijayawada, India

SEP 2022-JULY 2024

• Worked as a Customer Service Manager and making an up-sale was my key skill.
• Interacting with the customers and informing them about the new promotional offers the store is offering for the regular customers.
• Handled cash transactions between customer and retail store.
• Received and processed all payments according to standard procedures.
• Count the cash in the drawer at the end of the day ensuring cash equals receipts.
• Performed daily, weekly, and monthly audits of cash intake or cash drawers.

• Full Day, 2PM - Closing, Full Day, Opening – 3PM, Opening – 11AM, Full Day, Full Day
• Monday: 2PM - Closing
• Tuesday: Full Day
• Wednesday: Opening – 3PM
• Thursday: Opening – 11AM
• Friday: Full Day
• Saturday: Full Day
• Sunday: Full Day