Lalit Sule
North York,ON
Summary
Experienced Senior IT Project Management professional with a history of successful planning and implementation of complex projects to schedule, budget and scope with the desired quality outcome in the field of IT Software and Infrastructure. Sound expertise in the SDLC / waterfall project delivery and Agile / Scrum delivery. Expertise in various project management methodologies and tools. Lead multicultural and global teams with client engagement and delivery
Long term strategic thinking, Analytical Problem solving, Balanced approach, High self-awareness, Self-motivated Senior Project Manager bringing highly credible technical leadership to direct multi-functional project teams engaged in full system development and implementation in high tech environments. Experienced overseeing diverse teams of developers, analysts and quality professionals engaged in complex projects with budgets up to $6M. Solid understanding of project management tools. Project Management Professional and certified in Agile methodology. Talented Senior Project Manager brings proven abilities in end-to-end project management. Expert in identifying and mitigating risks, reaching milestones and managing deliverables. Highly organized leader with great attention to detail. Forward-thinking professional with deep understanding of resolving customer problems with efficiency and civility. Expert in project management challenges and product issues with dedication to increasing productivity through close analysis of project tasks. Proven history of increasing customer satisfaction. Talented Project/ Program Manager brings proven abilities in end-to-end project management. Expert in identifying and mitigating risks, reaching milestones and managing deliverables. Highly organized leader with great attention to detail.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior Project Manager
Enbridge Gas Inc
Canada, Wipro Contract
10.2019 - Current
- Projects: Current engagement is on Data Analytics and data warehouse pilot project
- Program plan manager for Enterprise Program for Click Field Service Mobility, delivering a mobility capability for scheduling & executing work for Enbridge assets >6.5M
- Manage the technology delivery of DSM Program to deliver HER+ capabilities to Ontario residential customers as per NRCAN guidance
- This includes functionality through Sitecore Website platform and Salesforce CRM
- The project involved a complex set of Business and IT stakeholders including market research, DSM program, CRM business, IT architecture, IT delivery including SI vendors >500K
- IT Program Manager for Open Bill Access decommissioning >1.5M
- Sitecore Platform Upgrade from 8.1 to 9.3 for enbridge.com site >500K
- Performance testing for Enbridge Cloud migration program, delivering performance testing & benchmarking for more than 15 critical applications including Oracle finance, ESRI Geo Information systems (GIS) etc: internal crowd sourcing ~300K
- Common Roles & Responsibilities: Drive projects using Enbridge e-PMO methodology using an SDLC or a hybrid mode
- Lead a highly skilled team distributed across business and technology lines including application architecture and designers, developers, Test management, implementers and support teams
- Stakeholder management including senior managers and leaders across business and IT, using organization specified RACI and tailoring for project use
- Project governance including Stage gate approvals for the project, architecture board approvals, Cyber security requests including TRA and PIA assessment, project closure activities including closure of project cost centres and time codes, resources offboarding, any benefits document and project closure report along with lessons learned
- Develop detailed project costs from a Level 1 estimate and detailed estimation of project schedule and efforts
- The schedule and costs (efforts) are based on inputs from several functional and technical teams on the project
- Define project deliverables including the type of project delivery chosen, project deliverables and technical deliverables on the project along with the business and senior program managers / program directors
- Document & manage core deliverables Project management plan (PMP), project communications management plan, program/ project governance model including the org structure, risk management plan, change management plan
- Project reporting using Enbridge share point portals or recommended templates, if no templates available create a suitable one for project usage, project risk & issue reporting with mitigating actions, project change management
- Engage and collaborate with OCM and training teams to ensure that business and technology trainings are delivered and that the change is effectively managed within the organization as per overall program schedule
- Vendor Management - engaging with already qualified vendors, resource onboarding, security assessment for new vendors, collaborate with the Procurement and VMO teams for new vendors
- Responsible for Service transition and service management activities on the project i.e initiating a new / modified service record, getting all the approvals for the service record including from multiple operational teams to transitioning the service to the support teams and closure of the service transition record
- Planning for training and upskilling of resources required including business and IT support resources
- Recommend improvements and possible strategies to align IT delivery w.r.t business strategy or direction
- Achievements: Successfully managed and delivered the DSM project from Technology side and helped business to achieve business go-live deadline
- Successfully demonstrated managing multiple roles within the same program.
Project Manager
Pearson International Airport (GTAA)
Canada, Wipro Contract
01.2018 - 10.2019
- Projects: GTAA RMS program delivering key IT Integration & Infrastructure engagement for the program
- Planning Project manager on ALCS & Kronos development projects
- CISCO CSV / Cisco Director upgrade and implementation for Terminal display screens at Pearson
- Roles & Responsibilities: Drive key middleware and infrastructure project requirements on GTAA RMS program
- Develop project schedule for fulfilling infrastructure and IBM middleware requirements including the procurement of infrastructure and provisioning of the infrastructure for project use
- Engage and manage stakeholders ranging from the customer and the client organizations including those from the business, IT program director, Heads of IT and Infrastructure, Network delivery teams and Architecture teams
- Develop work packs which were the contractual documents for project work to be implemented by the vendor teams
- Engage teams within the SI to fulfil resource requirements and onboard resources for work completion
- Extensive coordination and communication with multiple business and technical SME's and delivery resources
- Weekly project status reporting and updates to the Program Director and senior delivery stakeholders
- Lead the project implementation and cutover activities for the project go-live.
Senior Project Manager
National Grid (Cadent Gas)
United Kingdom, Wipro Contract
04.2017 - 12.2017
- Projects: Implement the IDS and GBNA projects within the Gas Network strategy dept
- Using DNVGL proprietary product and integrating with SAP systems >1M
- Infrastructure migration and clean-up project within National Grid >350K
- Roles & Responsibilities: Develop and drive project schedule and manage project costs
- Coordinate with the product vendor and the core network strategy business to ensure project delivery is to the baselined scope and schedule/ costs
- Weekly project status reporting and updates to the Program Director and senior delivery stakeholders.
Program Manager/ Senior Project Manager
Thames Water Utilities
United Kingdom, Wipro Contract
06.2015 - 04.2017
- Projects: Enterprise Cost Efficiency Program delivering consolidation & rationalization of applications (services), virtual servers and Infrastructure, subsequently driving OPEX reductions and reducing the footprint of the IT estate for the customer
- This program included Wintel based and UNIX based servers, both in the virtual and physical domain
- The program delivered in terms of license savings and physical requirement for network devices
- The program was foundational for migrating to cloud in future >4.5M
- Windows upgrade and EOL mitigation project enabled the customer to move from end-of-life windows server OS to a newer server OS >500K
- Enterprise ESRI GIS Infrastructure transformation program delivering an upgraded infrastructure platform for the already existing but older GIS application within the environment
- This program provided more availability and performance for the GIS application suite, which is heavy on memory
- The program also migrated off the old desktop model to a newer vdi based access to maps >1.5M
- Roles & Responsibilities: Develop a strategy to deliver the objectives and benefits of the cost efficiency program (CEP) including an analysis & feasibility work before program execution
- Requirement analysis with BA's, functional and solution architects to perform a gap analysis and finalize requirements for the workstreams
- Engage with the architecture group to develop a solution design for the future state including primary and secondary (DR) datacentre design (including rack and power design and space allocation)
- Develop high level program plan and cost estimates, with probable product combinations for Wintel and Unix DC migration
- Develop a high-level schedule for all the workstreams / projects within the CEP program
- Engage & collaborate with the technology leadership for program budget and schedule approval with validation of benefits
- Drive the detailed requirement gathering and detailed design for the workstreams involved - consolidation / rationalization
- Collaborate with the product vendors through commercial management team for a quote, review the BoM from technical consultants and enable decision for the final product for DC consolidation and migration program, involved in vendor negotiations in terms of pricing based on the volume and partnership
- Onboard project managers, technical consultants, administrators, Data centre managers and data centre vendor, hardware implementers, network technicians as required for implementation of various workstreams - Wintel and Unix
- Lead a highly skilled team distributed across business and technology lines including application/ infrastructure architecture, Database architects and designers, Wintel / VM server designers, Unix designers, network and firewall designers, Test management, implementers and support teams
- Drive program governance through regular program / project status meetings, steering committee meetings, architectural review boards, service management reviews, CAB for migration and rollout, vendor management meetings, risk and issue log
- Program / project reporting on a weekly basis and a monthly program progress report
- Responsible for Service transition and service management activities on the project i.e initiating a new / modified service record, getting all the approvals for the service record including from multiple operational teams to transitioning the service to the support teams and closure of the service transition record
- Achievements: Delivered the program on time for Wintel rationalization & consolidation
- Multiple appreciation from the program sponsor on the schedule and quality of program delivery
- Bring out team expertise and capabilities to drive the program more efficiently by questioning traditional thought process.
Technical Project Manager
Australia and New Zealand Bank (ANZ)
India, Wipro Contract
09.2013 - 05.2015
- Projects: Teradata Datawarehouse transformation delivering an upgraded data warehousing platform for the Hong Kong, Singapore, and Taiwan business for ANZ
- ANZ SG- HK Banking Infrastructure Design and Deployment (Infrastructure)
- ANZ - DSSS Implementation (for Banking Authentication and SMS OTP generation)
- ANZ Commercial cards activation and dispatch
- Roles & Responsibilities: Drive projects in a mix of application development and infrastructure requirements
- Drive the projects from initiation, planning, design & development, testing and implementation and closure
- Engage with a complex set of stakeholders spanning business and functional consultants, enterprise and solution architects, heads of platforms and departments, heads of security, security consultants including vendor consultants such as PwC, SI resources for implementation of the technical project deliverables, internal cross functional teams and PMO
- Document project schedule with progressive elaboration as the project moved from initiation to detailed planning
- Manage project schedule and budget to the baseline and highlight any changes to the baseline to project leadership
- Manage the RAID log for risks and issues and raise at an appropriate level within the project organization
- Lead the project team including BA's, Solution architects, Developers, Testers, Infrastructure designers and implementers in all stages of the project lifecycle (SDLC)
- Responsible for developing the implementation plan and schedule on the projects with the help of technical and functional team members
- Responsible for Service transition and service management activities on the project i.e initiating a new / modified service record, getting all the approvals for the service record including from multiple operational teams to transitioning the service to the support teams and closure of the service transition record
- Achievements: Successfully delivered projects on time
- Received multiple appreciations for quality of project delivery.
Project Manager
Société Générale Bank
India, Wipro Contract
10.2012 - 08.2013
- Projects: Lead and manage the infrastructure delivery of the Storage & Backup tower for the Retail division of the bank
- Manage a team of 25 members including technical team leads and SME's
- Roles & Responsibilities: People manager role on Storage and Backup tower, including appraisals
- Engage with the customer heads of department and the Retail Banking IT head on performance and progress of the towers under me
- Suggest continuous improvement on the two towers from a technical and process front
- Single point of contact for any escalation resolution from the customer / customer teams for the two towers
- Achievements: Built a new system for improved categorization of incidents and service requests, giving further inputs to problem solving and RCA
- Suggested improvements to the incident management tool
- Best performing towers in terms of incidents and technical expertise.
Technical Project Manager
EMC Software & Services
India, Wipro Contract
06.2011 - 10.2012
- Projects: Multiple projects in the infrastructure products domain in a multi data centre site configuration including but not limiting to Vmax product DC installation, data migration (storage layer), Avamar and Data Domain backup products installation and implementations, NAS arrays installation, RPA solutions implementation
- Roles & Responsibilities: Manage multiple EMC (now DELL EMC) product implementation projects at multiple datacentres in the customer environment and data migration at storage level and decommissioning older EMC products, if applicable.
Project Manager
IBM India Pvt. Ltd
India
02.2010 - 06.2011
- Deliver multiple small to medium sized projects for IBM customers (mainly in IT infrastructure).
Associate Project Manager
HCL Technologies India Pvt. Ltd
India
09.2006 - 02.2010
- Deliver multiple small to medium sized projects
- Senior Analyst in the Wintel infrastructure domain.
Senior Analyst
IBM India Pvt. Ltd
India
09.2004 - 09.2006
Junior Quality Assurance manager
QRAS
India, Non-IT Experience
08.2002 - 07.2004
- Quality assurance consultant / manager in the manufacturing & automobile industry
- Consulting clients on the certifications such as ISO 9001-2000 and TS standards
- Executing improvement programs based on 6-sigma, Kaizen and statistical analysis.
Education
Bachelor of Engineering - Mechanical
Mumbai University
01.2002
Skills
- Enterprise Program Management
- Idea Development and Brainstorming
- Project Planning
- Requirements Gathering
- Client Relationship Management
- Schedule Coordination
- Material and Labor Scheduling
- KPI Tracking
- Project Goals and Milestones
- Financial Administration
- Project Scheduling
- Onshore & Offshore project delivery
- IT Consulting Services
- Risk & Change Management
- IT transformation
- Cloud migration
- Application & Infrastructure Management
- Website (Sitecore) - net and java based
- Salesforce Field Service Mobility (FSM)
- Middleware & Integrations
- Data center consolidation and migration
- Enterprise infra product implementations
- Advanced MS Project planning (Gantt chart)
- MS office suite (MS Word, MS Excel, MS Visio, MS Power point)
- Project Management tools - Clarity, Microsoft Project, Microsoft Visio
- MS Share point
- Documentation and Reporting
- Agile Methodologies
- Azure DevOps
- Technical Presentations
- Team Leadership
- Detail Oriented
- Budget Control
- Resource Allocation
- Stakeholder Relations
- Team Collaboration
- Work Planning and Prioritization
- Project Management
- Relationship Building
- Procuring Funding
Hobbies and Interests
Amateur Astronomy, exploring different cultures and mythology, philosophy
Certification
- Project Management Professional (PMI) - 2011
- Prince2 Practitioner - 2012
- Scrum Master - 2021
References
References available upon request.
Timeline
Senior Project Manager
Enbridge Gas Inc
10.2019 - Current
Project Manager
Pearson International Airport (GTAA)
01.2018 - 10.2019
Senior Project Manager
National Grid (Cadent Gas)
04.2017 - 12.2017
Program Manager/ Senior Project Manager
Thames Water Utilities
06.2015 - 04.2017
Technical Project Manager
Australia and New Zealand Bank (ANZ)
09.2013 - 05.2015
Project Manager
Société Générale Bank
10.2012 - 08.2013
Technical Project Manager
EMC Software & Services
06.2011 - 10.2012
Project Manager
IBM India Pvt. Ltd
02.2010 - 06.2011
Associate Project Manager
HCL Technologies India Pvt. Ltd
09.2006 - 02.2010
Senior Analyst
IBM India Pvt. Ltd
09.2004 - 09.2006
Junior Quality Assurance manager
QRAS
08.2002 - 07.2004
Bachelor of Engineering - Mechanical
Mumbai University
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