Lalit Sharma
Toronto,ON
Summary
Driven sales management professional equipped to revitalize sales operations and streamline procedures to maximize profits and client acquisition. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
9
9
years of professional experience
Work History
Sales Manager
Neilson Financial Services
Toronto, Ontario
08.2022 - 12.2022
- Led a team of 12 advisors by engineering a management style focused on developing rapport and needs-based selling to generate $2.9 million in additional revenue in 4 months, exceeding targets by 40%
- Developed and launched innovative new sales strategies based on market research and human psychology to increase conversion and efficiency by 100% and 30% M-O-M respectively
Founder and CEO
Sigma Exam Prep
Toronto, Ontario
08.2020 - 12.2022
- Devised and executed end-to-end marketing campaigns, guiding prospects through the customer journey to acquire more than 100 satisfied clients per year generating $103,000 in annual revenue
- Constructed a team of professional educators through rigorous interviewing and training sessions to teach advanced curriculums leading to 100% improvement rate in law/medical students
Sales and Operations Manager
Enjoy Technology
Toronto, Ontario
03.2020 - 07.2022
- Implemented a multi-faceted sales strategy based around needs, problem solving, and competitive advantages to lead a team of 15 to generate 20% excess revenue YOY and exceed KPI benchmarks by 35%
- Coordinated between several departments to create and oversee highly efficient operational strategies to increase worker productivity by 32%
- Led cross-functional discussion on the customer journey, defining the target audience, creating a buyer persona, identifying pain points, and maximizing touchpoints to enrich the customer experience
Account Manager
Bell Canada
Toronto, Ontario
10.2018 - 02.2020
- Delivered engaging pitch presentations to exceed sales targets by ~50%, and generate $1.8 million in revenue annually in mobility and residential sectors
- Achieved a top 3 position in residential, postpaid, and upgrade attainment within the first month in a new role by maximizing customer satisfaction and referrals
Sales Consultant
Telus
Toronto, Ontario
09.2015 - 09.2018
- Achieved top performer nationwide for the month of December 2017, with 180 contracts acquired/renewed, by successfully identifying and seizing new markets with targeted promotional advertising
- Top 5 in Canada in customer feedback, with a score of 98.7% over 306 total surveys
- Surpassed all major sales targets by at least 50% including activations, upgrades, and revenue
Education
BBA - Finance
University of Toronto
Toronto, ON06.2017
Skills
- Sales Statistics Analysis - PowerBI, Salesforce, HubSpot, CRM
- Financial Modeling through Excel (VBA)
- Mentorship, Conflict Resolution, Motivating, Inspiring
- Email Marketing and Campaign Management, Advertising
- Fluent in Hindi, Punjabi, and Urdu
- Web development with HTML5
- CSC complete, CFA in progress
Timeline
Sales Manager
Neilson Financial Services
08.2022 - 12.2022
Founder and CEO
Sigma Exam Prep
08.2020 - 12.2022
Sales and Operations Manager
Enjoy Technology
03.2020 - 07.2022
Account Manager
Bell Canada
10.2018 - 02.2020
Sales Consultant
Telus
09.2015 - 09.2018
BBA - Finance
University of Toronto
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