Lalit Jangid
Summary
Detail-oriented professional with a robust background in administrative support, quality control, and customer service. Skilled in managing office operations, scheduling, and coordinating meetings and events. Proficient in Microsoft Office Suite with advanced expertise in Excel and PowerPoint. Experienced in supporting senior management, preparing reports, and managing data analysis tasks. Recognized for excellent communication, problem-solving abilities, and the capacity to manage multiple tasks in fast-paced environments. Dedicated to ensuring efficient workplace operations and contributing to organizational success.
Overview
7
7
years of professional experience
Work History
Production Associate
Honda of Canada Manufacturing
2023.04 - 2024.04
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- Organized work to meet demanding production goals.
- Participated in training sessions to enhance skills and knowledge.
- Exceeded performance goals, consistently completing assigned tasks ahead of schedule without compromising on quality or safety standards.
- Examined incoming materials and compared to documentation for accuracy and quality.
Customer Service Executive
Adani Group India
2022.03 - 2022.09
- Led a team of 15 across technical and administration departments, ensuring efficient operations and problem resolution.
- Prepared and presented daily problem-solving activity reports, maintaining a resolution ratio above 90%.
- Followed up with customers to ensure issues were resolved satisfactorily, providing technical support to the team and clients.
- Managed customer relations, ensuring high levels of satisfaction through effective communication and issue resolution.
Quality Control Assistant
Ideal Europe Bikes
2018.11 - 2022.01
- Conducted detailed inspections of finished products, ensuring compliance with company quality standards.
- Managed and maintained accurate inspection records and quality assurance documents.
- Collaborated with international quality teams to address compliance issues and supported audit preparations through research and presentation development.
Warehouse Associate
Lumileds
2017.09 - 2018.10
- Managed international fulfillment and inspected outbound packages to meet customer expectations for quality and accuracy.
- Recognized for leadership in managing operations during the manager's absence.
- Achieved high customer satisfaction levels by ensuring timely and accurate order processing and shipping.
Education
Graduate Certificate - Human Resource And Business Management
Algoma University
Brampton, ON08.2024
BBA - Business And Organizational Administration
Saurashtra University
Rajkot, India04.2014
Skills
- Advanced Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Data Gathering and Analysis
- Report and Presentation Development
- Calendar and Schedule Management
- Office Administration and Support
- Travel Arrangements Coordination
- SharePoint Proficiency
- Time Management and Multi-tasking
- Strong Analytical and Problem-Solving Skills
- Excellent Verbal and Written Communication
- Confidentiality and Discretion
- Team Collaboration
Timeline
Production Associate
Honda of Canada Manufacturing
2023.04 - 2024.04
Customer Service Executive
Adani Group India
2022.03 - 2022.09
Quality Control Assistant
Ideal Europe Bikes
2018.11 - 2022.01
Warehouse Associate
Lumileds
2017.09 - 2018.10
Graduate Certificate - Human Resource And Business Management
Algoma University
BBA - Business And Organizational Administration
Saurashtra University
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