Lalit Arora
Restaurant Owner
Abbotsford,BC
Summary
Restaurant Owner with hands-on experience in all areas of restaurant operations. Excellent communication, organizational and conflict resolution skills. Proven history of raising profits through maximized productivity and customer satisfaction. We are serving since 2010 and have expanded our operations and opened 3 more locations apart from Zaika Tastes of India.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Restaurant Owner
Entrepreneur
Abbotsford, BC
01.2010 - Current
- Sourced vendors, negotiated contracts and managed efficient deliveries of high-quality supplies.
- Spearheaded menu and staff development through detailed training and facilitation of staff meetings.
- Managed payroll, daily deposits and cost controls.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Supervised daily activities of restaurants and employees.
- Recruited, hired and trained talented staff to fill vacancies.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Set employee schedules, delegated work and monitored food quality and service performance.
- Enhanced business productivity by training team members and servers on best practices and protocols.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Maximized quality assurance by completing frequent line checks.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Enhanced sales by promoting products and assisting with creative menu selections.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Verified prepared food met standards for quality and quantity before serving to customers.
Education
High School Diploma -
Hotel Management
Chandigarh 05.2004 - 07.2008
Associate of Arts -
Bachelor of Arts
ChandigarhSkills
Inventory management
undefinedAccomplishments
- Zaika Tastes of India has achieved Caterer Performance Award 2022 for Excellence in exceeding the purpose, theme goals and objectives of the clients and outstanding planning and event execution. Our Management provides one stop solution to all your catering needs. After Covid restrictions for last 2 years, we have come back with more enthusiasm and energy to serve and our recognition reflects thes ame.
- In Partnership with Suhil Khera, we are running multiple restaurants in BC. We are committed to customer service, maintaining a good customer relationship and timely delivery of service with dedicated teams for Restaurant business as well as outdoor catering operations.
- We have supported all our staff during Pandemic and we are proud to say that people who were part of our Team are still with us and we have generated more jobs for the community with the expansion in our business in last 5 years.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Restaurant Owner
Entrepreneur
01.2010 - Current
High School Diploma -
Hotel Management
05.2004 - 07.2008
Associate of Arts -
Bachelor of Arts
Similar Profiles
Crotney HuntCrotney Hunt
Chef at EntrepreneurChef at Entrepreneur
Stéphanie LABIODStéphanie LABIOD
Boutique de bien-être at EntrepreneurBoutique de bien-être at Entrepreneur
Noah KruegerNoah Krueger
Sole Proprietor at EntrepreneurSole Proprietor at Entrepreneur