LALISTU ALISHOU
Edmonton,Canada
Summary
Dedicated and dependable team member with experience in customer service, food preparation, and maintaining clean, organized work environments. Skilled at working in fast-paced settings, solving problems, and supporting team goals. Seeking an opportunity in a retail, grocery, or service environment where I can use my skills to contribute to excellent customer experiences and smooth daily operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
McDonald
Food Service Crew Member
Edmonton, AB
08.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Greeted customers, took orders at the front counter, and processed payments.
- Cleaned and maintained the lobby area, including tables, garbage, and floors.
- Prepared fries, brewed coffee, and made beverages during busy periods.
- Helped assemble and organize customer orders quickly and accurately.
- Followed food safety and hygiene standards in all tasks.
- Worked as part of a team to keep operations smooth during rush hours.
Youth Work Exposure - Assistant Youth Facilitator
Action For Healthy Communities
Edmonton, AB
06.2025 - 08.2025
- Helped run after- school English learning activities for newcomer students at the library
- Supported the youth facilitator with planning and leading fun activities and lessons
- Encouraged students to join activities and learn in a fun way
- Helped create a friendly and welcoming space for all students
Customer Service & Barista
THE HALLWAY CAFÉ + TAKEAWAY
Edmonton, AB
05.2024 - 01.2025
- Greet and assist customers in a friendly and professional manner.
- Manage long lines during busy hours while keeping a calm and friendly attitude.
- Handle payments and solve customer concerns quickly and politely.
- Skilled in using and maintaining espresso machines, steam wands, and other barista tools to prepare a variety of hot and cold drinks.
- Support the team by staying flexible, reliable, and ready to help in different roles.
- Keep the service area clean and organized, following hygiene and safety standards.
- Able to use basic kitchen equipment, including knives, flat-top grills, fryers, meat slicers, pizza ovens, and other equipment to prepare meals efficiently.
- Skilled in making sandwiches and preparing a variety of meals quickly, based on customer orders.
- Experienced in using mixers, ovens, and other bakery equipment.
- Proficient in following recipes to produce consistent cakes, pastries, and breads.
- Assisted in restocking ingredients and ensuring that necessary supplies are available for daily production.
Customer Service Representative
Teleperformance (Expedia)
Cairo, Egypt
01.2021 - 01.2023
- Assisted customers with travel bookings, including flights, accommodations, and transportation arrangements.
- Provided detailed information about travel destinations, visa requirements, and travel insurance options.
- Handled cancellations, changes, and rebookings, ensuring smooth travel experiences for customers.
- Addressed travel-related inquiries and concerns, offering solutions and alternatives as needed.
Education
Upgrading -
Cardinal Collins City Centre
Edmonton, ABAction For Healthy Communities, Edmonton, AB
Youth Work Exposure - Fundamental Skills Training
07.2025
Skills
- Excellent Customer Service & Communication
- Fast-Paced Work Experience
- Cash Handling & POS Operation
- Cleaning & Food Safety
- Punctual and Reliable
- Friendly Team Player
- Time Management
- Ability to Learn Quickly
- WHMIS and Food Safety Certified
- Flexible for Various Shifts
Certification
- Food Safety, 2024-12-01
- WHMIS, 2024-12-01
Languages
English: Full Professional
Full Professional
Arabic
Full Professional
Oromo
Full Professional
Additional Information
Focus Community – Edmonton, AB
July- 2023
- Helped immigrant women practice English and improve language skills.
- Assisted in organizing small conversation groups and activities.
- Supported newcomers with learning in a respectful and encouraging environment.
Timeline
McDonald
Food Service Crew Member
08.2025 - Current
Youth Work Exposure - Assistant Youth Facilitator
Action For Healthy Communities
06.2025 - 08.2025
Customer Service & Barista
THE HALLWAY CAFÉ + TAKEAWAY
05.2024 - 01.2025
Customer Service Representative
Teleperformance (Expedia)
01.2021 - 01.2023
Upgrading -
Cardinal Collins City Centre
Action For Healthy Communities, Edmonton, AB
Youth Work Exposure - Fundamental Skills Training