Summary
Overview
Work History
Education
Skills
Private Teacher Experience
References
Languages
Certification
IFC certificate
Timeline
Generic

Laleh Ameri

Toronto,NL

Summary

Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through [Number] years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.

Overview

28
28
years of professional experience
1
1
Certification

Work History

bank branch assistant

Saderat bank
06.2011 - 09.2023
  • Recommended, offer financial advice and guidance to customers, helping them make informed decisions about their finances needs,help clients meet their financial goals, Executed, as a Branch Assistant, I was the second person in the branch after the manager collaborating closely with the manager
  • Contracted as one of three key members responsible for authorizing credits and loans payable
  • Planned Goals, daily checking of branch situation in different parts such as combining and equipping resources, reducing overdue loans, the percentage of cheap and expensive resources, changing the methods based on branch goals and declaring them to tellers to achieve the predetermined target
  • Directed, Cultivating, and maintaining relationships with special or high-value customers., Nurturing strong, long-standing relationships
  • Supervised,controlling the daily documents and transactions, and ensuring that no financial mistakes are recorded ,delegated to the relevant employee for archiving
  • Compile, Input and manage data in databases or spreadsheets
  • Facilitate, assist in preparing documents, reports, and presentations
  • Synchronized, Coordinate tasks and projects with various departments.

bank Teller

Sadat Bank of Iran
10.2005 - 05.2011
  • Delivered , Provided exceptional customer service for various transactions
  • Anticipated, taking a proactive approach to discovering our customers’ needs, listening to them
  • Solved ,assisted customers in opening and closing accounts and explained banking products
  • Daily in average 5 opening accounts designated ,Maintained high accuracy in cash handling and transaction reconciliation
  • Boosted ,actively promoted the bank's financial products, increasing cross-selling success
  • Collaborated with colleagues to ensure smooth branch operations
  • Built, strong knowledge of banking regulations and compliance
  • Addressed ,Efficiently resolved customer complaints.

Customer Service Representative

Lena Clothing
01.2003 - 09.2005
  • Delivered excellent customer service and resolved customer issues, ensuring satisfaction
  • Leveraged extensive product knowledge to make appropriate recommendations, boosting sales
  • Handled customer complaints professionally, maintaining a positive store environment
  • Managed transactions, returns, and inventory efficiently, maintaining product availability
  • Maintained a clean and organized store, ensuring a pleasant shopping experience
  • Worked collaboratively with the team to contribute to a positive and productive atmosphere
  • Receipts and Records: Maintain accurate records of daily transactions and reconcile cash at the end of each shift.

Private Teacher

01.1996 - 01.1998
  • Instructed high school students in mathematics, using customized materials and strategies
  • Adapted teaching methods to individual learning needs and improved student performance
  • Created a supportive learning environment, fostering a positive attitude towards mathematics.

Education

completed IFC course, MSc in marketing, B.S.in insurance management -

Master of business management - marketing

AL Zahra university
Tehran, Iran
08.2008

Bachelor of management - insurance

Allamah Tabatabaei university
Tehran, Iran
08.2003

Skills

  • Documentation and Recordkeeping
  • Inventory Management
  • QuickBooks expert
  • Critical Thinking
  • Teller transactions

Private Teacher Experience

Private Teacher, 01/1996, 01/1998, Tehran, Iran, Instructed high school students in mathematics, using customized materials and strategies. Adapted teaching methods to individual learning needs and improved student performance. Created a supportive learning environment, fostering a positive attitude towards mathematics.

References

Available upon request.

Languages

English
Professional Working
Persian
Native or Bilingual

Certification

  • [Area of certification], [Company Name] - [Timeframe]

IFC certificate

i completed and got this certificate Status: Passed Final Mark: 80.0% Enrolment Date : 2023-11-25Expiry Date: 2024-11-

  • canadian securities institute

Timeline

bank branch assistant

Saderat bank
06.2011 - 09.2023

bank Teller

Sadat Bank of Iran
10.2005 - 05.2011

Customer Service Representative

Lena Clothing
01.2003 - 09.2005

Private Teacher

01.1996 - 01.1998

completed IFC course, MSc in marketing, B.S.in insurance management -

Master of business management - marketing

AL Zahra university

Bachelor of management - insurance

Allamah Tabatabaei university

Similar Profiles

CREATE PROFILE
Laleh Ameri