Lalanya Reeder
Redding
Summary
Dynamic Medical Assistant with extensive experience at Redding Gastroenterology, excelling in medical records management and insurance authorizations. Proven ability to enhance patient satisfaction through effective communication and meticulous attention to detail. Skilled in HIPAA compliance and clinical documentation. Adept and able to work under pressure independently or as a team member.
Overview
23
23
years of professional experience
Work History
Medical Assistant
Redding Gastroenterology
11.2019 - Current
- Performed medical records management, including filing, organizing and scanning documents.
- Verify patients insurance and start prior authorizations for patients procedures.
- Call patients and go over pathology results and send out electronic prescriptions.
- Order medication samples.
- Help with rooming patients when needed.
- Process the daily mail and bank deposits.
Medical Biller/Business Office Payment Poster
North State Surgery Centers
05.2008 - 11.2019
- Verified insurance of patients to determine eligibility.
- Managed confidential patient information responsibly while performing job duties related to financial transactions.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Proactively identified trends in payment denials, collaborating with cross-functional teams to address underlying issues for improved revenue collection.
- Contributed to enhanced cash flow management by analyzing aged accounts receivable reports and taking appropriate action as needed.
- Filed and updated patient information and medical records.
- Ensured timely payments from insurance providers through submission of accurate and complete claims.
- Collected payments and applied to patient accounts.
- Posted payments and collections on regular basis.
- Trained new hires on payment posting processes, promoting a smooth transition into the role and fostering team cohesion.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Responded to customer concerns and questions on daily basis.
HIM Clerk
Mercy Medical Center Redding
08.2002 - 05.2008
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Scanned and processed patients electronic medical records.
- Processed medical record releases daily.
Education
No Degree - Medical Office Assistant
Shasta College
Redding, CAHigh School Diploma -
Anderson High School
Anderson, CA06-1996
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Direct patient care
- Clinical documentation
- Data entry
- Electronic health records
- Medical records management
- Medical office administration
- Payment collection
- Medical billing
- Insurance claims
- Insurance authorizations
Timeline
Medical Assistant
Redding Gastroenterology
11.2019 - Current
Medical Biller/Business Office Payment Poster
North State Surgery Centers
05.2008 - 11.2019
HIM Clerk
Mercy Medical Center Redding
08.2002 - 05.2008
No Degree - Medical Office Assistant
Shasta College
High School Diploma -
Anderson High School
Similar Profiles
Danielle HessDanielle Hess
Office Administrator at Lithia Chevrolet of Redding and Lithia Toyota of ReddingOffice Administrator at Lithia Chevrolet of Redding and Lithia Toyota of Redding
Kathleen KiddKathleen Kidd
Customer Service Representative at City Of Redding: Redding Electric Utility (REU)Customer Service Representative at City Of Redding: Redding Electric Utility (REU)
Erik CottenErik Cotten
Community Service Officer at Redding Police DepartmentCommunity Service Officer at Redding Police Department
Ernesto PinedoErnesto Pinedo
Concierge at Oakmont Of ReddingConcierge at Oakmont Of Redding
Danny JenningsDanny Jennings
HVAC Installer at Service 1 Heating and AirHVAC Installer at Service 1 Heating and Air