Laky Farah
99 Red Embers Terrace NE Calgary,AB
Summary
Proven problem-solver and bilingual communicator, adept in teamwork and collaboration, significantly enhanced team productivity at Silvera For Seniors. Demonstrated exceptional attention to detail and cultural understanding across roles, from Sodexo cleaning services to supporting diverse communities at MAC.
Overview
10
10
years of professional experience
Work History
Cleaner
Sodexo
Calgary, AB
08.2019 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping.
- Removed trash, debris and other waste materials from premises.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Provided assistance to other staff members.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
Dinning Service
Silvera For Seniors
Calgary, AB
06.2014 - 05.2022
- Increased team productivity with effective communication and collaboration strategies.
- Managed a high volume of inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Delivered outstanding support by providing prompt, courteous assistance during all interactions with clients.
- Assisted in training new employees on company policies, procedures, and best practices to improve overall efficiency.
- Very Flexible with team needs, stepped into receptionist position when needed.
Volunteer
Muslim Association Of Canada- MAC
Calgary, AB
01.2018 - 03.2020
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Actively participated in staff meetings, contributing ideas for process improvement and program development strategies.
- Helped translate for Syrian new comers in Arabic and all Somali new comers in Somali.
- Ensured cultural sensitivity in all translated materials, fostering better relationships with Arabic-speaking & Somali speaking clientele.
Education
2010
Columbia College
Calgary, ABSkills
- Cultural understanding
- Attention to Detail
- Teamwork and Collaboration
- Bilingual
- Reliable
- Fast learner
- Time Management
- Problem Solving
Languages
English
Arabic
Somali
Dutch
Refrences
Available upon request
Timeline
Cleaner
Sodexo
08.2019 - Current
Volunteer
Muslim Association Of Canada- MAC
01.2018 - 03.2020
Dinning Service
Silvera For Seniors
06.2014 - 05.2022
2010
Columbia College