Lakshmi Ruchitha Guntupalli
Mississauga,ON
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales Associate position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
5
5
years of professional experience
Work History
Store Associate
Dollarama
10.2023 - Current
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Customer Service Representative
DXC Technology
07.2022 - 08.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Investigated and resolved customer inquiries and complaints quickly.
Grocery Stock Clerk
More Supermarket
01.2019 - 05.2022
- Recognized as employee of the quarter in 2019
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Helped customers locate products and checked store system for merchandise at other sites.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Post-Degree Certificate - Global Business Management
Humber Institute of Technology And Advanced Learning
Toronto, ON08.2025
Bachelor of Commerce - Computer Applications
St Pious X Degree & PG College For Women
Hyderabad, India06.2022
Skills
- Problem-solving
- Customer Service
- Accountable
- Adaptable
- Detail-Orientated
- Critical thinking
- Merchandising Knowledge
- Reliable and Punctual
Availability
Tuesday: 9am - 3pm
Wednesday: 3pm - 10pm
Thursday: 9am - 3pm
Friday: 9am - 10pm
Saturday: 9am - 10pm
Sunday: 9am - 10pm
Able to work extra hours to meet the business requirement.
Timeline
Store Associate
Dollarama
10.2023 - Current
Customer Service Representative
DXC Technology
07.2022 - 08.2023
Grocery Stock Clerk
More Supermarket
01.2019 - 05.2022
Post-Degree Certificate - Global Business Management
Humber Institute of Technology And Advanced Learning
Bachelor of Commerce - Computer Applications
St Pious X Degree & PG College For Women
Similar Profiles
Jaspreet KaurJaspreet Kaur
Sales Associate at DollaramaSales Associate at Dollarama
Gunveer SinghGunveer Singh
Supervisor of Operations at DollaramaSupervisor of Operations at Dollarama
Erik Carrier-IslandErik Carrier-Island
Store Associate at DollaramaStore Associate at Dollarama