Lakshmi Kiran A

• Identified technical tasks on projects as a Technical Lead
• Participated in requirement gathering calls, PI Planning, solution design calls, and sprint review calls
• Contributed to performance improvement solutions by participating in calls with architects
• Ensured proper test cases were identified and processed during UT/IT phases to align with technical specifications
• Orchestrated automation and tools for continuous delivery and integration using tools like Jenkins and Junit
• Performed root cause analysis for critical production issues and provided recommendations to avoid future issues
• Ensured middleware solution architectures were compliant with enterprise architecture and strategies
• Orchestrated road map for IMS project using CGI proprietary tools
• Developed prototypes for client acceptance of solutions
• Coordinated with multiple stakeholders for latest fixes/patches of applications
• Automated manual processes using Python and shell scripts
• Identified opportunities for hardening and fortification of project for better stability and performance
• Provided technical support for tuning of JVMs, web-container sessions, dynamic cache, and thread pools
• Supported applications as an OpenShift,Kafka,OSM & UIM SME, providing production tuning and sizing inputs
• Identified progress for offshore deliverables and provided updates in daily status meetings
• Led and drove incident bridges for outages or priority issues, communicating with all stakeholders
• Handled offshore ticket quality processes

Performed Requirement gathering & Analysis

• Prepared FRS [Functional Requirement Specifications] from BRS [Business Requirement Specifications]

• Defined & reviewed – LLD [Low Level Design], ASD [Application Specification Document], System Interface Mapping & TDD [Technical Design Document]

• To assess the impact on the System Components at low level for a given requirements and provide the relevant effort estimation

• Performed the Fit/Gap analysis for functional requirement provided by client and providing the alternative solution, if the requirement is a Gap w.r.t Oracle OSM.

• Performed gap analysis to ensure that the business requirements and functional specifications are tested and fulfilled

• Provided the technical solution in line with RODOD/RSDOD framework for various service line viz. PSTN, Internet, Wi-Fi, WiBro, IPTV, VOIP to map their business requirement to Oracle OSM

• Developed OSM Cartridges and automation plugins for integrating the OSM with north bound & south bound systems.

• Modelled the Service & Network inventory cartridges for the technologies – WiMAX, GSM, MPLS, Metro Ethernet & Carrier Ethernet and Services – Mobile, PSTN, Internet, IPTV, VoIP, Broadband.

• Defined the data collection templates for Customer- Service - Resource data migration

• Designed and implemented the solution framework for the Customer- Service - Resource data migration

• Implemented the technical solution for the customized TN Management, IP Inventory & Service Life Cycle Management

• Designed and implemented the custom framework for Network Discovery & Reconciliation

• Developed customized inventory reports

• Responsible for cluster based installation of OSM & UIM in the production environment

• Provided support to the external test teams during System Integration Testing (SIT) and User Acceptance Testing (UAT)

• Performed L2 support during operational support period

• Mentored and trained the teams internally

• Designed and implemented the solution framework for the Customer-Service-Resource data migration
• Implemented the technical solution for customized TN Management, IP Inventory & Service Life Cycle Management
• Designed and implemented the custom framework for Network Discovery & Reconciliation
• Developed customized inventory reports
• Responsible for cluster-based installation of OSM & UIM in the production environment
• Provided support to the external test teams during System Integration Testing (SIT) and User Acceptance Testing (UAT)
• Performed L2 support during the operational support period

• Designed and implemented the solution framework for the Customer-Service-Resource data migration
• Implemented the technical solution for customized TN Management, IP Inventory & Service Life Cycle Management
• Designed and implemented the custom framework for Network Discovery & Reconciliation
• Developed customized inventory reports
• Responsible for cluster-based installation of OSM & UIM in the production environment