Overview
Work History
Education
Skills
Timeline
Generic

Lakshmi Mani

St. Catharines,Canada

Overview

4
4
years of professional experience

Work History

Manager of Sales

Pizza Hut
St. Catharines, Canada
08.2022 - Current
  • Ensured inventory accuracy to support customer needs.
  • Formulated work schedules, aligning with business requirements.
  • Scheduled and supervised staff for optimal efficiency.
  • Resolved customer inquiries about store guidelines.
  • Conducted inventory assessments.
  • Managed schedules, accepted time-off requests, and found coverage for short shifts.
  • Inspected the building for compliance with maintenance standards.
  • Delivered successful training to more than 15 employees during tenure, educating on successful work processes, and productivity strategies

Inside Sales Associate

Accenture
St. Catharines, Canada
10.2023 - 04.2024
  • Utilized CRM software to manage customer accounts, and track sales performance metrics.
  • Manage a portfolio of 50+ accounts in the Professional Services Vertical, generating high-quality leads with an average ROAS of a 4:1 ratio.
  • Set quarterly goals with clients, and provide tailored strategic solutions to achieve their business target/ROI on the social media advertising platform.
  • Performed a comprehensive market analysis to locate target customers.
  • Recommended strategies to enhance brand effectiveness, and emphasize product benefits.
  • Boosted client revenue and enhanced customer satisfaction through proactive measures.
  • Work closely with the client's marketing plan, and share current market trends in particular fields (e-commerce, healthcare, hospitality, real estate, entertainment, professional services).
  • Evaluated performance metrics for advertising campaigns and upsold them.
  • Resolved account issues and ensured compliance with Quality Management System standards.

Assistant Sales Manager

Aryacon Company
Kochi, India
09.2020 - 08.2021
  • Taught new associates sales tactics, and performance improvement techniques.
  • Addressed escalated client concerns, supporting successful transaction completion.
  • Spearheaded efforts in hiring exceptional sales talent for the department.
  • Facilitated communication efforts aimed at reducing account delinquencies.
  • Negotiated customer contracts and maintained relationships with existing clients. Ensured accurate forecasting of monthly, quarterly, and annual revenue targets.
  • Ensured accurate forecasting of monthly, quarterly, and annual revenue targets.

Education

Post Graduate Diploma - International Business

Niagara College
Niagara-on-the-Lake, ON
04.2023

Bachelor of Technology - Computer Science

KMEA Engineering College
Ernakulam
08.2020

Skills

  • Sales management
  • Product Management and Pricing
  • Client Account Management
  • Sales Development
  • Promotional Planning
  • Consultative Sales Approach
  • Exceptional Customer Service
  • Social Media Platforms Product and Service Management
  • Expectation setting
  • Regulatory Compliance
  • Communication Skills
  • Collaborate cross-functionally
  • Business Intelligence
  • Strategic account development
  • Systems and software expertise
  • Sales process engineering
  • Advanced Salesforcecom user
  • Market research, forecasting, and analysis
  • Salesforce
  • Lead database management
  • Rapport and relationship building

Timeline

Inside Sales Associate

Accenture
10.2023 - 04.2024

Manager of Sales

Pizza Hut
08.2022 - Current

Assistant Sales Manager

Aryacon Company
09.2020 - 08.2021

Post Graduate Diploma - International Business

Niagara College

Bachelor of Technology - Computer Science

KMEA Engineering College

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Lakshmi Mani