Lakshika Lakshika
Winnipeg,MB
Summary
Organized and dedicated employee with track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks including various administrative & clerical duties. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
Security Officer
Manitoba Liquor & Lotteries
04.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Performed administrative and clerical duties including: reception, answering phones, records management, filing, data entry, etc.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Maintained confidentiality of the identities of excluded individuals as well as sensitive information concerning the safety of the public and staff.
- Provided assistance to individuals with diverse needs and backgrounds including people with disabilities, language barriers, the elderly, intoxicated customers, etc.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Security Officer
Paladin Security
09.2019 - 04.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Performed administrative and clerical duties including: reception, answering phones, records management, filing, data entry, etc.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
Sales Associate/Cashier
Stitches/Urban Planet
06.2017 - 09.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
High School Mentor
Constable Edward Finney School
07.2018 - 08.2018
- Maintained fun, learning-focused atmosphere by smoothly handling conflicts and developing culture centered around collaboration and personal responsibility.
- Arranged packed activity schedule with numerous outdoor activities, crafts and learning opportunities.
Fundraising Clerk
Association Sclérose En Plaques Rive Sud
07.2016 - 08.2016
- Improved my french skills while participating in the YMCA's summer student work exchange program.
- Performed clerical duties such as filing, reception, data entry, etc.
Education
High School Diploma -
Maples Collegiate
Winnipeg, MB06.2018
Bachelor of Arts - Women's And Gender Studies
University of Winnipeg
Winnipeg, MB02.2023
Skills
- Proficiency with technology, including Microsoft & Mac based computer platforms, personal computers, current Microsoft Software applications such as Word, Excel, PowerPoint and Outlook and Google applications
- Fluent in English, Hindi & Punjabi Intermediate level in French
- Customer Service & Peer Relations
- Information Inputting & Email Correspondence
- Verbal and Writing Communication
- Critical Thinking & Social Perceptiveness
- Judgment and Decision-Making
- Time Management
- Proactivity
- Organization
- Independent
- Problem solving
Volunteer Work
- Board member of Asian Women of Winnipeg: Leader of the youth committee. Experience in planning, organizing, hosting and performing in non-profit events since 2017.
- Performing at the Legislative building and City Hall for Indian independence day since 2015.
- Hosting awareness talk shows on ethnic radio stations concerning social issues since 2018.
Timeline
Security Officer
Manitoba Liquor & Lotteries
04.2022 - Current
Security Officer
Paladin Security
09.2019 - 04.2022
High School Mentor
Constable Edward Finney School
07.2018 - 08.2018
Sales Associate/Cashier
Stitches/Urban Planet
06.2017 - 09.2019
Fundraising Clerk
Association Sclérose En Plaques Rive Sud
07.2016 - 08.2016
High School Diploma -
Maples Collegiate
Bachelor of Arts - Women's And Gender Studies
University of Winnipeg
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