Lakshdeep Kaur
Brampton
Summary
Dynamic and results-driven professional with experience at Furlani Foods, excelling in package handling and warehouse safety. Proven ability to enhance efficiency and reduce damage rates through effective teamwork and careful handling. Strong problem-solving skills demonstrated in high-pressure customer service roles, fostering loyalty and satisfaction.
Overview
2
2
years of professional experience
Work History
Package Handler
Furlani Foods
05.2024 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Stored and secured packages in designated areas to prevent damage and theft.
- Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
Customer Service Representative
Jenny
02.2023 - 04.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.E.g., 'Managed approximately 30 incoming calls, emails and faxes per day from customers.'
Education
FREIGHT BROKERAGE&DISPATCH COURSE - Dispatch COURSE
Dispatch School
1000 Steeles Ave E, Brampton ON04-2025
No Degree - Pursuing French
French School
India04-2025
Bachelor From India - Bussiness Organisation Management
Cambrian College of Applied Arts And Technology
Brampton, ON Canada12-2024
Skills
- Dispatch
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
Languages
French
Timeline
Package Handler
Furlani Foods
05.2024 - Current
Customer Service Representative
Jenny
02.2023 - 04.2024
FREIGHT BROKERAGE&DISPATCH COURSE - Dispatch COURSE
Dispatch School
No Degree - Pursuing French
French School
Bachelor From India - Bussiness Organisation Management
Cambrian College of Applied Arts And Technology
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